Employee Relations Manager

Brigham Young University • Provo, UT

1d • $92,000 - $119,000 • Onsite

About The Position

The purpose of this position is to facilitate the resolution of grievances/complaints of work-related issues through consultation with management and employees. This position also provides a forum in which employees and employer may feel safe sharing confidential issues. This position coordinates progressive discipline at the University and handles issues in a manner that minimizes University risk and maximizes employee performance.

Requirements

• Bachelor’s degree in human resources or related field and 10 years of employee relations and/or equal opportunity work experience or the equivalent combination of education and experience.
• Experience with employee discipline and termination laws, regulations, theories, and processes.
• Excellent communications (both written and verbal).
• Extensive counseling experience.
• Interpersonal skills, including creating interpersonal relationships, sometimes very quickly.
• Interactive skills, negotiation, sensing, mediation, and presentation skills.
• Thorough knowledge of personnel and labor laws, processes, and functions.
• Working knowledge of unemployment compensation, workers’ compensation, and disability laws and their application.
• In-depth understanding of university structure, mission, organization, and policies.

Nice To Haves

• An advanced degree in counseling and/or human resources.

Responsibilities

• Facilitate the resolution of employer/employee disputes, issues, and complaints.
• Investigate formal and informal complaints and develop strategies to resolve issues and grievances.
• Provide a confidential forum for managers and/or employees to ask questions, review problems, clarify options.
• Counsel with employees and managers, separately or jointly, in mediation and clarification of roles.
• Provide a reframing environment for employees, sharing info regarding management’s perceptions and providing options.
• Handle complaints in a timely and equitable manner.
• Provide individual career counseling.
• Consult with and provide guidance to management throughout the progressive discipline process.
• Monitor and assist in developing appropriate disciplinary action for employees with performance, work ethic, behavioral and other problems.
• Write and review letters of warning/understanding or discipline.
• Write separation release documents for employees transitioning out of the University.
• Assist in developing paths for management to follow during the disciplinary process.
• Provide a non-emotional perspective to the progressive discipline process and reframe management’s perspective to achieve the needed employee behavioral change.
• Define risks, options, appropriateness of actions, fairness, and equity, accompanied with employee rights.
• Monitor and authorize in consultation with appropriate personnel involuntary terminations, if needed.
• Stay current on employment law changes.
• Develop and maintain collaborative relationships with management at all levels.
• Conduct investigations, coordinate potential high-risk issues with General Counsel.
• Apprise departments of laws and policies that interact with their issues.
• Investigate equal opportunity complaints and provide reports of findings.
• Coordinate with Leaves/Accommodations Manager when an accommodation due to a disability is requested.
• Coordinate with Title IX Office when complaints of sexual misconduct arise by staff or student employees.
• Provide leadership coaching for campus leaders related to development, conflict resolution, communication skills, or other topics relevant to leadership development.
• Supervise and coordinate the University Ecclesiastical Coordination program
• Supervise and coordinate the University Background Check program
• Manage University Unemployment Compensation Program
• Participate as a member of the Ban Review Committee
• Oversee the review of all exit survey monthly and quarterly reports and provide feedback to appropriate area administrators.
• Provide managing director with insights and analysis of exit surveys through reporting metrics.
• Provide guidance when policies need to be revised.
• Provide University personnel with employment law and University policy training at all levels.
• Train University personnel in a variety of proper handling of Employee Relations issues such as, documenting discipline, developing positive employee relations, how to deal with difficult employees, FMLA, legal landmines, etc.

Benefits

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

What This Job Offers

• Job Type: Full-time
• Career Level: Senior