Employee Relations/Labor Relations Business Partner, Senior

Hennepin Healthcare • Minneapolis, MN

8d • Hybrid

About The Position

Actively partner with organizational business unit leaders to align organizational human resources strategies that will support the business needs and ultimately drive the best care and experience for patients and their families. Provide Human Resources (HR) services including employee and labor relations, performance management, employee engagement, conflict resolution, HR policy guidance and interpretation, business unit restructure, and workforce planning.

Requirements

• Baccalaureate degree in Human Resources, Business Administration, Industrial Relations, or related field
• 5 years progressive HR generalist/management experience in multiple HR disciplines including employee/labor relations
• An approved equivalent combination of education and experience
• Knowledge of employment and labor law – federal and state statutes and regulations
• Adept at problem solving and conflict resolution
• Skilled in workplace assessment, investigation and intervention
• Skilled in coaching and negotiation
• Ability to manage multiple conflicting priorities
• Flexible and available to interact with employees at all levels
• Ability to work in complex organizations (matrix, multi-cultural)
• Ability to build credibility, influence and negotiate at highest levels
• Strong communication, interpersonal and collaboration skills in order to influence direction and impact decisions
• Demonstrated knowledge and experience in Labor Relations
• Self-directed and motivated
• Ability to work well under pressure and flexible in adapting and responding to changing situations
• Skilled in business acumen
• Adaptable to changing priorities, tasks, and work schedules to meet customer service standards
• Effective use of all Windows-based applications such as Word, Excel, and Power Point

Nice To Haves

• Master’s degree in relevant field
• PHR or SPHR Certification
• Healthcare experience
• Experience with labor relations
• Experience with PeopleSoft HR system

Responsibilities

• Partner with business unit leaders to improve organizational effectiveness by diagnosing issues in the workplace and identifying appropriate strategies to resolve problems, improve team performance and effectiveness, and development of people strategies that support the business needs
• Serve as a resource/consultant to leaders and employees including employee development, employee relations, labor relations, diversity and inclusion, policy and procedure interpretation, performance evaluation, workforce development, recruitment and selection, succession planning and collaborates with other department team members to guide training and development, compensation, and benefits
• Provide day to day performance management guidance to business unit leaders (coaching, counseling, career development, corrective action)
• Manage and resolve complex employee relations issues by conducting effective, thorough, and objective investigations
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required
• Successfully prioritize and resolve HR related issues to ensure consistent internal and external customer satisfaction
• With other internal People and Culture (HR) team, consult on compensation and benefit programs, external market compensation surveys, and internal equity comparison studies. Ensure that programs are administered on a fair and equitable basis
• Analyze trends and metrics in partnership with other internal People and Culture (HR) team to develop solutions, programs and policies
• Provide guidance and interpretation of the collective bargaining agreements and grievance procedures for all labor unions, services on areas of negotiations, contract administration, and grievance management
• Represents management on labor relations negotiating teams and participates in negotiations and the development of bargaining strategy including research, salary and benefit analysis
• Provides subject matter expertise to functional and technical team members in the development of information system programs supporting existing and new contract language
• Facilitate and scheduling of pre-discipline hearing, reconciliation, meet and confer and grievance meetings for non-union and union employees
• Conduct research and assists with employee/labor projects and creating processes for standard work
• Maintain an effective level of business literacy about the business unit’s financial position, strategic plans, and culture

What This Job Offers

• Job Type: Full-time
• Career Level: Senior