Employee Relations Business Partner

Cracker Barrel•Lebanon, TN

7d•Onsite

About The Position

At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company.

Requirements

Bachelor’s Degree required.
2 - 3 years of relevant experience
General knowledge of employment law and general human resources issues.
General knowledge of laws regarding public accommodations.
Excellent analytical and decision making skills.
Excellent written and oral communication skills.
Strong listening skills.
Strong interpersonal skills such as mediation, negotiation and listening in conflict situations.
Strong presentation skills.
Excellent computer skills.
Excellent organizational skills.
Strong project management skills including multi-tasking and prioritizing to produce a solid work product.

Nice To Haves

PHR/SPHR preferred

Responsibilities

Documents and reviews all initial claims and determines if additional investigation is necessary.
Conducts in-depth Title II and Title VII investigations by conducting personal interviews, collecting relevant evidence, and properly documenting the facts of the case.
Determines if a policy violation exists and make recommendations.
Assists in legal discovery and represents Cracker Barrel as a fact witness in litigated cases. May require attendance at fact-finding hearings, agency hearings, depositions, or as a witness for the corporation.
Advises field management on policy and procedure interpretation and appropriate application.
Provides guidance in personnel decisions such as hiring, counseling, performance evaluations, leave of absence issues, workplace accommodations, disciplinary actions, and terminations.
Ensures compliance with applicable laws and regulations.
Ensures the uniform and equitable application of organizational policies and procedures.
Assists in drafting new policies and procedures.
Advises store management, district managers, and Regional Vice Presidents on how to address ER related issues under their responsibility.
Takes proactive measures to increase awareness of policy and law, and identifies and addresses employee relations issues.
Facilitates employee relations and employment law training for field management.
Presents seminars and assists in orientation programs to educate field management regarding employment laws and policies.
Drafts information for handbooks, Operations Manual, and other training material.
Conducts on-site training and open-door sessions for hourly field employees.
Proactively addresses employee issues to safeguard company position.
When appropriate, seeks a quick and final resolution.
Resolves employee relations claims by collaborating with appropriate parties (FHR, DM, GM, RVP, Risk Management, Compensation, Benefits, Loss Prevention, EAP).
Makes recommendations regarding personnel disciplinary action when necessary.