Employee Relations Investigator & Conflict Resolution Manager/Deputy Title IX Coordinator

NEW MEXICO HIGHLANDS UNIVERSITY•Las Vegas, NM

3d•$62,254 - $93,392•Onsite

About The Position

This position will focus on the resolution of employee conflicts and instances of employee misconduct, including those that may fall under Title VII and those Title IX complaints that solely involve employees. The successful candidate will be comfortable working in a highly confidential environment and interacting with employees at all levels of the institution.

Requirements

EDUCATION: Bachelor’s Degree in a related field.
EXPERIENCE: Two (2) years of investigation experience related to employee misconduct, Title IX, Title VII or other highly sensitive matters.
KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of all applicable laws, regulations, and University policies/procedures.
Knowledge and skill in the use of Microsoft Office programs (Word, Excel, Access, and Outlook).
Knowledge of federal and state laws affecting employment.
Strong customer service skills.
Ability to perform under pressure and meet deadlines.
Ability to demonstrate excellent oral/written communication, customer service and supervisory skills.
Ability to understand and follow specific instructions and procedures.
Ability to maintain effective professional working relationships.
Ability to respond to rigid schedules and deadlines.
Ability to work independently.
Highly detail oriented and organized
Repetitive hand motions and prolonged use of computer.
Maintain emotional control under stress.
Must occasionally lift and/or move up to twenty (20) pounds.
Sitting for extended periods of time.
Kneel, bend, reach and stoop.

Nice To Haves

Education: Master’s Degree in related field or Juris Doctor.
Experience: Four (4) years of experience in Human Resources, with a focus on Employee Relations and/or resolution of misconduct.
Experience working with individuals who have recently experienced trauma, either in a professional or a volunteer setting.
Experience interacting with unionized employees in an HR (Human Resources) or employment law capacity.
Experience with highly sensitive investigations or internal investigations.

Responsibilities

As Deputy Title IX Coordinator: Act as the primary point of contact for all reports, questions, and concerns of employees that fall under Title IX Act as the primary point of contact for all reports, questions, and concerns that relate to Title IX when the Title IX Coordinator is not available.
Maintain current knowledge of legal requirements and procedures under Title IX.
With supervision, provide and coordinate Title IX support services for complainants and respondents.
Assist in training relating to Title IX.
As Employee Relations Investigator and Conflict Resolution Manager: Intake, investigate, and resolve complaints of misconduct or other disputes.
Mediate, counsel, and educate employees to resolve workplace interpersonal conflicts.
Develop training and education for managers.
Act as the mediation liaison/point of contact with the State of New Mexico’s Alternative Dispute Resolution Bureau (ADR).
Comply with the requirements of the collective bargaining agreements in the performance of these duties.
In both roles: Maintain communication with parties through regular updates and correspondence.
Maintain files and document interactions, interviews, process steps, and investigation findings Maintain confidentiality of highly sensitive employee and student information and protect documents from inappropriate disclosure.
Act with integrity and avoid both actual bias and the appearance of bias.
With supervision, the employee will conduct investigations where warranted by law and policy.
The employee may be asked to complete some or all of the following tasks: conducting intake, analyzing the allegation, developing an investigation plan, conducting the investigation, completing a written report, communicating an appropriate summary of the investigation outcome(s) to relevant parties, and maintaining accurate and thorough records in the appropriate systems.
Investigations may include interviewing complainant(s), witnesses, and subject(s), and identifying and collecting relevant documentation and other evidence.
In all investigations, the employee will act as a neutral factfinder in a thoughtful, thorough, and objective manner.
Collaborate with almost any division on campus, including but not limited to: Student Affairs, Academic Affairs, Human Resources, Legal Counsel, Labor Relations, Campus Police/Security, and other stakeholder departments to complete investigations and provide services.
Have other assignments, such as conducting and developing training, developing policies and/or procedures related to complaint investigations, and presenting information to the Regents when requested.
Performs other job-related duties as assigned.