Employee Relations & Compliance Manager

Okta • San Francisco, CA

18d

About The Position

Okta is seeking an Employee Relations & Compliance Manager to join its global Employee Relations team. The role responds to escalated concerns about potential policy violations, leads workplace investigations from start to finish, recommends employee corrective actions, and advises People Consultants, managers, and senior leaders on sensitive employment matters, including complex performance-management escalations. The position also supports alternative dispute resolution, organizational restructurings and position eliminations, and severance agreements resulting from involuntary terminations.

The role may contribute to other People team initiatives and compliance projects to support Okta’s growth, high-performance culture, and operational simplicity. It works closely with partners across the People organization and legal teams, helps ensure consistent application of policies and procedures, and contributes to initiatives that promote an equitable and transparent employee experience globally. The position may also support the development and delivery of employee-relations training, data analytics, and other team projects.

Requirements

• Bachelor’s degree.
• At least 8 years of relevant employee-relations experience focused on investigations, employment legal, performance management, and/or HR business partner experience.
• Solid understanding of federal, state, and local labor and employment laws.
• Strong interpersonal skills, professional judgment, written and oral communication, and emotional intelligence.
• Formal writing ability, including preparing concise findings, analysis, recommendations, investigation reports, and evidence summaries.
• Ability to use independent judgment, reasoning, problem-solving, and creativity to resolve complex personnel matters.
• Ability to work effectively in a team and build trust and rapport with cross-functional partners and business leaders.
• Ability to influence partners and leaders, and to remain respectful and empathetic during difficult investigations or performance-management situations.
• Ability to handle confidential information professionally.
• Ability to navigate ambiguity in a fast-moving, changing environment.
• Project management experience or experience as a key project contributor.
• Ability to manage time and resources, prioritize, and balance multiple commitments with some input from the manager.
• Experience working with employees and managers at any level and navigating complex situations.
• Demonstrated sound judgment and experience assessing and mitigating risk.

Nice To Haves

• Advanced degree, law degree, or specialized training in employment investigations and/or employment law.
• Extensive experience leading complex workplace investigations and/or cross-functional, multi-jurisdictional initiatives within a People or HR organization.
• Formal project management experience.

Responsibilities

• Conduct prompt, thorough investigations into potential policy violations, including harassment, discrimination, bullying, retaliation, and other misconduct.
• Conduct investigatory interviews, gather relevant evidence, prepare investigation reports, collaborate with cross-functional partners, and debrief stakeholders.
• Calibrate and present recommendations for formal disciplinary or other corrective action based on investigation findings.
• Work with leaders to promote alignment with Okta’s values and Code of Conduct.
• Ensure consistent application of policies and procedures.
• Document investigative efforts in the internal case management system.
• Build effective relationships with People Business Partners, People Consultants, Employment Legal, Ethics & Compliance Legal, Learning and Development, People Operations, and other stakeholders.
• Coach People Consultants, managers, and senior leaders on resolving moderately complex employee-relations and performance-management issues.
• Support leaders and People Business Partners on performance-management and position-elimination matters in partnership with Employment Legal.
• Partner with the People organization to communicate and educate employees and leaders about policies, procedures, and compliance.
• Collaborate with Employee Relations leadership to scale and refine the function, develop reactive and proactive initiatives, produce data analytics, and provide global employee-relations support.
• Participate in developing and deploying employee-relations training and other team projects.
• Support alternative dispute resolution, organizational restructurings, position eliminations, and severance agreements related to involuntary terminations.

Benefits

• Equity, where applicable.
• Bonus.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Flexible spending account.
• Paid leave, including PTO and parental leave, in accordance with applicable plans and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager