Employee Learning & Engagement Specialist

NATIONAL COMMISSION ON CERTIFICATION OF PHYS•Johns Creek, GA

1d•$55,000 - $63,000•Hybrid

About The Position

As the Employee Learning & Engagement Specialist, you will be responsible for coordinating and enhancing the employee experience throughout the employment lifecycle, including onboarding, professional development, employee engagement, wellness, recognition, and internal communications.

Requirements

Bachelor's degree in Human Resource Management, Organizational Development, or related field. Experience in lieu of education will be considered as well.
At least four years of progressive experience in employee development, engagement, training, people operations, human resources, or a related field.
Working knowledge of employment law and HR compliance fundamentals.
Experience facilitating and/or coordinating both in-person and virtual training and evaluating training options and alternatives.
Experience with HRIS and LMS systems such as ADP Workforce Now, Traliant, or similar platforms.
Proficiency with Microsoft Office Suite and related program software.
Ability to manage confidential and sensitive information with discretion.
Strong organizational, presentation, and project management skills.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills with an approachable style and ability to connect with a diverse employee population.
Ability to collaborate effectively with employees, managers, leadership, subject matter experts, committees, and external partners.
Ability to manage multiple learning, engagement, and employee experience initiatives while maintaining strong attention to detail.

Nice To Haves

Master’s degree in Human Resource Management or a related field.
Experience supporting employee engagement initiatives, onboarding programs, or workplace operations.
Training or HR-related specialized credentials.
Knowledge of adult learning approaches, theories, and curriculum development.

Responsibilities

Design and administer a comprehensive onboarding program that aligns with NCCPA’s culture, including coordinating and facilitating new hire orientation, onboarding activities, resources, agendas, and learning pathways.
Partner with managers on employee engagement, team culture, communication, and retention efforts.
Develop and lead initiatives that promote employee engagement, connection, and retention across NCCPA’s hybrid and remote work environment.
Coordinate employee recognition, appreciation, and engagement programs, including service awards, EPIC, and the IDEA Council.
Assist with administering and analyzing the annual employee engagement survey and recommend opportunities to strengthen NCCPA’s culture and employee experience.
Conduct employee check-ins and support action planning related to employee feedback and engagement surveys.
Promote wellness initiatives in partnership with NCCPA’s Health and Wellness Committee and employee health and financial benefit partners.
Coordinate, schedule, and facilitate employee training programs and learning opportunities, including meetings, webinars, lunch and learns, and workshops.
Coordinate and manage required employee training programs, including cybersecurity awareness, harassment prevention, and other organizational training.
Maintain training calendars and records, including attendance, completion, scheduling, and other learning activities.
Measure and evaluate the effectiveness of learning and development programs through assessments, surveys, and employee feedback.
Monitor learning and training requests and expenses to identify trends and opportunities for future development programs.
Partner with management, subject matter experts, and committees to identify employee and organizational development opportunities.
Research and evaluate training and development vendors and serve as a resource for employees, managers, and leadership seeking learning and development opportunities.
Create consistent employee-facing communications related to HR programs, initiatives, policies, and resources.
Manage HR content on NCCPA’s intranet, SharePoint sites, and other employee communication platforms.
Partner with the Communications Team on employee newsletters, announcements, and resource materials.
Provide support for special projects and employee-related activities as needed.