Learning and Engagement Specialist

New Britain Museum of American Art•New Britain, CT

23h•Onsite

About The Position

The Learning and Engagement Specialist supports the work of the department through operations, administrative, and teaching tasks for the Learning and Engagement Department. The department offers a robust menu of programs including guided tours for students and adults, a 1-hour studio component of K-12 field trips, weekday and weekend drop-in activities for families, vacation and summer programming, adult and children's art classes, gallery talks, community programming, and lectures. The Learning and Engagement Specialist is the logistical point-person for lectures, gallery talks, and adult art studio programs, managing the details of both the presenters and the program registrants. This position also provides weekend support for programming, including assisting and teaching studio programming, activating gallery and hands-on spaces for visitors, leading tours, and supporting community programs and events. The schedule for this position is Tuesday-Saturday, with flexibility for evening programs and occasional Sunday programming. The work of the Learning and Engagement Assistants is aligned with the Museum's mission: The New Britain Museum of American Art inspires, educates, and connects people through the power of American art. Through our outstanding collection, dynamic exhibitions, and engaging programs, we create meaningful experiences that foster curiosity, creativity, and lifelong learning.

Requirements

Professional experience working in education, art education, community-based organizations, or museums is required
B.A. in Art, Art Education, Art History, Education, or other relevant Humanities field is required
Experience and comfort working with K-12 audiences and in a public-facing role
Knowledge and familiarity with basic artmaking processes
Strong interpersonal skills and proven ability to communicate well both orally and in written form with visitors and colleagues of different ages, interests, and backgrounds
Knowledge of current museum and informal educational practices
Research, writing, editing, and information management skills
Proven project planning, coordination, and evaluation skills
Ability to work well within deadlines on multiple and varied projects simultaneously
Ability to thrive in fast-paced environment while contributing to a positive, collaborative, and healthy work environment
Demonstrated competency with databases and Customer Relationship Management systems for scheduling and reporting
Demonstrated competency using presentation platforms including: Zoom, Meet, and Teams to deliver virtual programs
Skilled in Google, Microsoft Word, Excel, PowerPoint applications

Responsibilities

Develop personal knowledge of permanent collection and American art in general to enhance development and implementation of public educational programming
Develop knowledge of special exhibitions as they are presented at the Museum
Understand the variety and diversity of visitors and life experiences they bring to the Museum
Commitment to fostering an inclusive, welcoming, and respectful environment for all
Develop and grow relationships with the Museum's staff and volunteers, especially the Visitor Services team, Docents, studio volunteers, and interns
Works as a member of the Learning and Engagement team to collaborate on organization wide learning and engagement initiatives
Develop a deep understanding of Tessitura, or other similar system for program booking and data collection
Oversee Tessitura (or alternative program) functions related to all Learning and Engagement programming including: building programs in system tracking registration information attend trainings and regular meetings regarding Tessitura (or alternative program)
Manage all contracts and payments for contracted teachers, performers, lecturers, etc.
Collaborate with Marketing and other departments on promotional content/activities
Meet content and editing deadlines; maintain programming documentation
Reports on public educational programs, including numbers, participant feedback, observational notes on curriculum and program structures
Implement program evaluations and assessments
Participate in research as directed by Director of Learning and Engagement
Oversee all surveys and evaluation for all Learning and Engagement programs, ensuring consistent data collection and reporting
Schedule a variety of lectures, gallery talks, art classes, and workshops for adults.
Write program descriptions, maintain registrations, provide set-up instructions and support, and supervise programs in person as needed
Communicate with program registrants
Communicate with teaching artists, lecturers, and other outside contractors as needed
Assist with classes and programs
Lead field trip art studio classes for K-12 audiences
Lead student and adult tours as needed
Assist the Manager of Art Studio Programs with the coordination, installation and programming of the annual student art exhibition(s) collaboratively with teachers, including the annual Art Exhibition from the New Britain Public Schools, and Art Exhibition from the Berlin Public Schools
Support monthly Access for All Community Days as needed
Complete other duties as assigned by Director of Learning and Engagement