Employee & Labor Relations Specialist

San Manuel•Highland, CA

2d•Hybrid

About The Position

Reporting to the Manager, Employee & Labor Relations, the Employee & Labor Relations Specialist is responsible for assisting in the resolution of employee relation issues, conducting investigatory interviews, supporting grievance and disciplinary processes, and ensuring consistent application of policies and procedures. Partners with HR, Legal, and operational leaders to promote a positive employee experience and mitigate risk. Working independently, as well as with a team, this role will provide guidance to managers and team members on the interpretation and application of company policies, and collective bargaining agreements, and contributes to the development of employee relations strategies and programs that align with enterprise goals.

Requirements

Bachelor’s Degree in Business Administration, Human Resources, Organizational Development, Psychology or related field is required.
Minimum four (4) years of broad experience in Human Resources with at least two (2) years direct experience in employee and labor relations within an organization of 500 or more is required.
Must be able to work flexible hours, including evenings, weekends, and holidays.
Understanding and knowledge of employee relations, labor relations, and employment law.
Demonstrated ability to conduct confidential investigations on critical employee relations matters and present findings and recommendations to Human Resources.
Strong investigative, problem solving, conflict resolution, and analytical skills.
Ability to handle sensitive and confidential information with a high level of integrity, discretion, and professionalism.
Excellent written and verbal communication.
Ability to manage multiple priorities in a fast-paced environment.
Ability to maintain objectivity when working with team member situations without getting too emotionally invested or divested.
Exhibit diplomacy and acts as settling influence to defuse tensions.
Able to shift gears easily and comfortably handle risk and uncertainty.
Works to establish personal rapport with internal clients, is easy to approach, and acts with sensitivity and patience with the interpersonal anxieties of others.
A valid driver's license and vehicle insurance with minimum liability limits is required.
Role will not operate or drive Tribe-owned vehicles or patron vehicles.

Nice To Haves

Experience working in Tribal Government and Casino Hospitality, specifically Yuhaaviatam of San Manuel Nation is preferred.
Certification as a Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR) or Global Professional Human Resources (GPHR) desired.

Responsibilities

Assists in workplace investigations around employee and labor relations matters, including grievances, compliance concerns, and reports received through whistleblower hotlines, or direct HR channels. Provides documentation and recommendations to managers on conflict resolution, performance management, corrective actions, and terminations. Ensures fair, consistent, and compliant outcomes aligned with applicable law and enterprise policies.
Advises department managers and supervisors on employment best practices, company policies, and applicable laws. Conducts internal investigations into potential unlawful behavior or policy violations and provides summaries and recommendations for resolution.
Supports labor relations by applying knowledge of collective bargaining agreements (CBAs) to resolve grievances and assist during contract negotiations.
Maintains accurate records of employee relations cases and tracks key metrics. Assists in preparing reports and identifying trends to support continuous improvement and compliance.
Performs other duties as assigned to support the efficient operation of the department.