Employee Experience Sr. Design Lead - Hybrid

Cigna Group•Saint Louis, MO

11d•Hybrid

About The Position

Be at the forefront of shaping a more connected, engaged, and resilient workforce. As an Employee Experience Sr. Design Lead, Sr. Advisor, you will turn employee feedback into meaningful, enterprise-wide action. You will partner across HR and the business to design and lead activation strategies that strengthen engagement, build trust, and drive measurable improvements in how employees experience work. This is a highly visible role where your ability to translate insights into impact will directly influence culture, performance, and long-term success.

Requirements

Minimum 7 years of experience in HR, employee experience, engagement, organizational development, or related fields
Experience supporting large, complex organizations and leading cross-functional initiatives
Strong facilitation and communication skills with the ability to influence leaders at multiple levels
Ability to translate data, feedback, and insights into clear, actionable strategies
Experience leading or supporting change, communications, or engagement initiatives
Ability to manage multiple priorities and deliver results in a fast-paced environment
Ability to travel up to 20%

Nice To Haves

Experience in healthcare or similarly complex, regulated environments
Background in employee listening strategies, analytics, or workforce insights
Experience creating leader enablement tools such as toolkits, discussion guides, and communication materials
Strong data literacy with ability to interpret trends and tell a compelling story with insights
Bachelor’s degree or equivalent experience

Responsibilities

Lead the design and execution of employee experience activation strategies that translate feedback into measurable engagement and culture improvements
Partner with HRBPs, COEs, and business leaders to identify priorities and implement targeted engagement and recovery plans
Initiate and facilitate targeted listening temperature checks, focus groups, and employee forums to capture real-time sentiment and insights
Enable leaders with actionable tools, messaging, and guidance that strengthen their ability to respond to employee feedback and lead change
Lead employee forums and office hours to foster open dialogue, build trust, and ensure employees feel heard and supported
Develop and deliver clear, consistent communications that reinforce “what we heard” and “what we’re doing,” ensuring feedback loops are closed
Translate data and feedback into clear insights, trends, and recommended actions that inform decision-making
Drive execution of activation campaigns, ensuring strong alignment across stakeholders, timelines, and deliverables
Track outcomes, participation, and engagement metrics to continuously refine strategies and improve impact