Employee Experience Specialist
About The Position
The Employee Engagement & IT Support Specialist will keep Ancora's day-to-day tech running smoothly while helping employees feel heard, supported, and set up for success. This entry-level, onsite role exists to remove friction so clinicians and teams can focus on care. Key responsibilities include maintaining and supporting company software, troubleshooting access issues and data swipes, setting up EMR access for new hires, configuring Microsoft Office logins and providing basic training, coordinating fleet operations for company vehicles, and assisting with Employee Engagement activities such as quarterly activities, annual outings, monthly meetings, and general employee experience efforts. The role is full-time, W2 employee, scheduled Monday-Friday from 8 am to 5 pm, located in Anchorage, AK. The position requires the ability to pass a Background and Drug Screen.
Requirements
- Tech-savvy with a service-first mindset
- Strong customer service and communication
- Ability to pass a Background and Drug Screen
Nice To Haves
- EMR experience is a plus
Responsibilities
- Maintain and support company software; troubleshoot access issues and data swipes
- Set up EMR access for new hires; configure Microsoft Office logins and provide basic training
- Coordinate fleet operations for company vehicles
- Assist with Employee Engagement activities such as quarterly activities, annual outings, monthly meetings, and general employee experience efforts
Benefits
- Medical, Dental, and Vision coverage
- 401(k)
- Life Insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Competitive Salary
- Paid Time Off
- Aegis Experience Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
