Employee Experience Specialist
About The Position
The Employee Experience Specialist is responsible for creating a welcoming, organized, and consistent onboarding experience for new employees at Elmcrest Children’s Center. This position serves as a primary point of contact for new hires throughout the onboarding lifecycle, helping employees successfully transition from accepted offer through orientation, required clearances and documentation, initial training, and integration into their assigned program or department. The Employee Experience Specialist works closely with Human Resources, Recruitment, program leadership, supervisors, and other internal partners to ensure new employees are prepared, informed, connected, and supported as they begin their employment with Elmcrest. A key focus of this position is strengthening the overall employee experience by ensuring onboarding processes are timely, compliant, engaging, and aligned with Elmcrest's mission, values, and organizational culture.
Requirements
- High School Diploma
- Ability to lift 20 pounds without assistance.
- Ability to sit for elongated periods of time
- Ability to lift arms over head in upward reaching motion.
- Ability to walk up and downstairs as needed.
- Valid driver’s license
- Proficiency with Microsoft Office and HR information systems.
- Commitment to Elmcrest's mission and the populations served by the Agency.
Nice To Haves
- Associate's or Bachelor's degree in Human Resources, Business Administration, Organizational Development, Human Services, or a related field preferred.
- A combination of relevant education and professional experience may be considered.
- Prior experience in Human Resources, employee onboarding, employee experience, recruiting coordination, training, or administrative support preferred but not required.
- Experience working in a nonprofit, human services, healthcare, education, or highly regulated environment is preferred.
- Experience with HRIS systems; Paycom experience is preferred.
Responsibilities
- Coordinate and support New Employee hiring process for agency
- Serve as HR point of contact for new employees throughout the onboarding process
- Maintain accurate onboarding records and documentation within agency HRIS system and other approved HR systems
- Conduct new hire check-ins throughout the first 90 days of employment
- Identify trends or recurring concerns affecting the new-hire experience, and communicate appropriate findings to HR leadership
- Track turnover and onboarding trends to help identify opportunities for improving employee retention
- Assist with maintaining accurate employee information within agency HRIS system
- Work with department leads to ensure onboarding responsibilities are clearly defined and completed
- Support employee engagement and recognition initiatives as assigned
- Work collaboratively with departments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
