Employee Experience Director

Bybit

20h

About The Position

Bybit is hiring a leader to build and improve the employee experience across its distributed global workforce. The role owns employee engagement, internal events, internal communications, innovation, and global workplace operations. The position is responsible for designing experiences that help employees across locations feel informed, connected, and able to do their best work, using data and new ideas, including AI, to support continuous improvement.

The role leads the global Workplace Operations team responsible for offices in Dubai, Malaysia, Hong Kong, and Singapore. It sets workplace standards, owns office strategy and space planning, manages facilities vendors and budgets, and partners with Finance, IT, Security, and Legal on workplace needs. The director also develops and leads a high-performing team, owns the function's budget and vendor relationships, and serves on the People Leadership Team as a partner to senior business leaders.

Success in the first 12 months includes consistent workplace standards across the four office locations, a company-wide employee listening program with executive-owned action plans, an annual events calendar and budget, improved intranet governance and communications cadence, at least two measured People experience pilots, and a fully staffed function with clear roles and goals.

Requirements

• 12 or more years of experience in People, employee experience, workplace, or internal communications.
• At least 5 years of experience leading teams.
• Proven ownership of at least two of the following: multi-country workplace or office operations, employee engagement, internal communications, or large-scale internal events.
• Experience managing an intranet or other internal communications platforms, including content governance.
• Experience in a high-growth, global company with employees in multiple countries.
• Strong analytical skills and the ability to turn survey, occupancy, and channel data into decisions.
• Excellent writing and editorial judgment, including drafting for senior executives.
• Track record of managing budgets and vendors.
• Fluent English.

Nice To Haves

• Experience in fintech, cryptocurrency, financial services, or another regulated industry.
• Experience working in the Gulf region and across Asia and Europe.
• Hands-on use of AI and automation to improve employee services.
• Familiarity with HRIS, engagement, and communications platforms such as Workday, Culture Amp, Lark, or Slack.
• Arabic or Mandarin language skills.

Responsibilities

• Design and run the employee listening strategy, including engagement surveys, pulse checks, lifecycle surveys, and exit insights.
• Turn employee feedback into action plans with leaders and track progress.
• Shape the employee journey from onboarding through exit, removing friction at key moments.
• Lead recognition programs and culture initiatives that reinforce Bybit's values.
• Build community and belonging programs, including employee networks and wellbeing initiatives.
• Own the internal events calendar, including all-hands, town halls, leadership offsites, team celebrations, and company milestones.
• Deliver inclusive internal events across in-person, hybrid, and virtual formats, with defined goals, budgets, and success measures.
• Manage event vendors, budgets, and logistics with cost discipline.
• Build the internal communications strategy and editorial calendar.
• Own and manage internal communications channels, including the intranet, company newsletter, all-company email, Slack or Lark channels, office digital screens, and leadership updates.
• Manage intranet content end to end, including content strategy, site structure, governance, publishing workflows, and content accuracy.
• Set content standards and train content owners across functions.
• Partner with the CEO, executives, and the CPO on leadership messaging, change communications, and announcements.
• Coordinate with Corporate Communications, Legal, and Compliance to ensure sensitive or regulated messages are accurate and consistent.
• Measure communications reach and understanding and improve how information flows across the company.
• Introduce tools and ideas for employee experience, including AI-enabled self-service, chat assistants, and automation of routine People processes.
• Run small pilots, measure results, and scale effective approaches.
• Work with HR Technology and IT to keep the People technology stack simple, connected, and easy to use.
• Build, lead, and develop a high-performing team across employee engagement, internal events, internal communications, and innovation.
• Own the function's budget and vendor relationships and serve on the People Leadership Team as a partner to senior business leaders.
• Lead the global Workplace Operations team managing offices in Dubai, Malaysia, Hong Kong, and Singapore.
• Own office strategy and space planning, including openings, moves, expansions, and fit-outs, in partnership with Finance.
• Set consistent workplace standards across sites for facilities, health and safety, front desk, amenities, and spaces that support diverse needs.
• Manage facilities vendors, service contracts, and office budgets with cost discipline.
• Partner with IT, Security, and Legal on physical security, access, business continuity, and emergency response.
• Use occupancy data and employee feedback to design offices employees want to work in.

Benefits

• Study Growth Fund supporting professional development and continuous learning.
• Regular team-building activities, workshops, and events.
• Opportunity to work with a diverse international team.
• Career growth and advancement opportunities.
• Internal job opportunities and mobility to support long-term career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed