Employee Experience Designer

UFA Co-operative Ltd.•Calgary, AB

28d

About The Position

The People Experience Designer designs, manages, and continuously improves employee experience products across the employee lifecycle. Using employee insights, data, and business priorities, the role develops product roadmaps and delivers simple, effective, and impactful experiences that create measurable value for employees and the organization. We operate with a product mindset, building and managing employee experiences that deliver measurable value. We create and maintain roadmaps aligned to employee needs and business priorities, using research, data, and ongoing stakeholder engagement to inform decisions. We test and validate solutions before scaling, measure outcomes and product health, and continuously improve based on insights and feedback. Above all, we simplify complexity, reduce friction, and focus on creating experiences that make a meaningful impact.

Requirements

5+ years in Employee Experience, HR, Learning, Performance Management or related fields
Experience leading enterprise-wide programs or portfolios
Experience working across field/frontline and corporate environments
Proven track record of delivering initiatives that improved business outcomes
Experience working in complex, evolving organizations
Experience in experience design, HR innovation, or program strategy
Strong design thinking and journey mapping capability
Ability to simplify complex systems
Strong business acumen and problem framing
Ability to design for scale and variation (field + corporate)

Nice To Haves

Bachelor's degree in Human Resources, Business, Organizational Development, Education, Design, or a related field is preferred.
CPHR is an asset
AI experience will be considered an asset.

Responsibilities

Own an assigned employee experience portfolio, including product vision, roadmap and backlog.
Define opportunities to improve employee experiences across the employee lifecycle.
Prioritize initiatives based on employee insights, business priorities, data and organizational value.
Manage the evolution of employee experience products through continuous improvement.
Partner to understand employee needs, pain points and opportunities.
Translate research, data and feedback into product opportunities and solutions.
Use journey mapping, design thinking and human-centred design practices to improve experiences.
Develop prototypes, pilots and minimum viable solutions to test ideas and gather feedback.
Lead the design and implementation of employee experience improvements.
Partner with cross-functional teams to deliver solutions.
Develop launch and adoption strategies to ensure successful implementation.
Create simple, intuitive and scalable employee experiences.
Define success measures and product health indicators.
Evaluate adoption, effectiveness and employee impact.
Use data and feedback to continuously improve products.
Identify opportunities for future enhancements.