Employee Experience Coordinator

CTIMaryland Heights, MO
$45,000 - $55,000Onsite

About The Position

We’re looking for an Employee Experience Coordinator to join our Employee Experience Team at our corporate office in Maryland Heights, MO. This role is perfect for someone who enjoys helping others succeed, loves organization, and takes pride in being the go-to person for learning, onboarding, and training support. Your attitude, work ethic, and people-first mindset will directly support our mission of delivering a fantastic customer experience, and that starts with our employees. We’re a full-time, in-office team—and if you enjoy being surrounded by people, energy, and collaboration, you’ll feel right at home here. If you’re enthusiastic, approachable, detail-oriented, and ready to embrace new challenges, we’ll provide the training, support, and environment you need to thrive.

Requirements

  • 1–2 years of experience in an administrative, coordinator, or support role
  • Strong organizational skills with the ability to manage multiple tasks and schedules
  • High attention to detail—you catch the little things others miss
  • Comfortable using Microsoft Office and basic reporting tools
  • Strong communication skills and a willingness to jump in and help

Nice To Haves

  • Experience coordinating events, schedules, or group activities is a big plus
  • Exposure to training, onboarding, or LMS tools is helpful (but not required)
  • Basic video editing experience (even personal or school projects is okay!)

Responsibilities

  • Coordinate and schedule training sessions, onboarding activities, and company learning events
  • Track employee participation, course progress, and completion details
  • Support end-to-end new hire onboarding coordination to ensure a great first experience
  • Communicate with employees, trainers, and managers to keep everything aligned and on schedule
  • Maintain and update CTI‑U (our learning portal), ensuring content is organized and accessible
  • Assist employees with questions, access issues, and general training support
  • Help create and update training materials, including light video editing
  • Support training sessions and serve as a backup for new hire orientations
  • Generate basic reports on training activity and completion
  • Jump in on team projects and lend a hand wherever needed

Benefits

  • Base salary $45k-$55k/yr (DOE)
  • Employer-matched medical, prescription, and dental insurance
  • Vision insurance (available after 60 days of employment)
  • Employer-matched 401K up to 3% (after 6 months of employment)
  • Monthly bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment)
  • A graduated PTO program
  • All major holidays off
  • Three “floating” holidays are available upon your first day of employment
  • Special gifts for significant life events, such as marriage, childbirth, and house buying
  • Cell phone reimbursement plan
  • Long- and Short-Term Disability 100% paid by CTI
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