EMPLOYEE EXPERIENCE AND TALENT COORDINATOR

NEW HOPE CAROLINAS INC•Rock Hill, SC

6d•Onsite

About The Position

The Employee Experience & Talent Coordinator is responsible for coordinating weekend staffing operations while providing front desk and administrative support to the Employee Experience & Talent (EE&T) department. This role ensures adequate staffing coverage, supports onboarding and employee-related processes, and serves as a key point of contact for employees, visitors, and leadership.

Requirements

High school diploma or equivalent required
Experience in staffing, scheduling, front desk operations, or HR administrative support preferred.
Strong organizational, multitasking, and problem-solving skills.
Proficiency in Microsoft Office Suite and Paycom preferred.
Excellent verbal and written communication skills.
Ability to handle confidential information with professionalism.

Nice To Haves

Associate degree in Human Resources, Business Administration, or related field preferred.

Responsibilities

Coordinate weekend staffing coverage across all programs and fill open shifts as needed.
Approve shift trades, schedule changes, and work requests.
Process time-off requests and maintain staff availability records.
Monitor time and attendance records and resolve discrepancies.
Participate in staffing calls and complete related reports and follow-up communication.
Manage staffing-related phone calls and training follow-ups.
Collaborate with supervisors and managers regarding staffing needs and scheduling changes.
Greet and assist visitors, employees, and vendors professionally.
Answer and direct incoming phone calls.
Manage visitor sign-in/sign-out procedures and issue visitor badges.
Maintain reception and visitation areas in an organized and professional manner.
Coordinate visitation schedules and room availability.
Sort and distribute mail, packages, and deliveries.
Complete opening and closing procedures for visitation rooms.
Communicate parking violations according to established procedures.
Assist with interviews, orientations, onboarding, and training coordination.
Prepare interview packets, new hire documentation, and employee records.
Coordinate training invitations and onboarding follow-up tasks.
Update and distribute weekly reports and departmental communications.
Perform general clerical and administrative support duties.
Serve as a liaison between employees and departments to support effective communication.
Respond to employee inquiries and direct staff to appropriate resources.
Maintain confidentiality and professionalism in all interactions.