Employee Experience Coordinator - Human Resources

William Osler Health System•Brampton, ON

1d•CA$63,434 - CA$79,268•Onsite

About The Position

The Employee Experience Coordinator (EEC) provides recruitment and employee experience administrative support to the Talent Acquisition team in order to execute the end-to-end candidate job transition process and support team projects. Through exceptional communication and organization skills, the EEC partners with the team/hiring managers and efficiently coordinates recruitment activities as well as provides coverage for the Employee Experience group as required.

Requirements

Completion of a human resources degree or diploma/certificate program
Two to three years experience with data entry into HRIS/payroll systems, HR reporting required
Minimum of one to two years of experience as a recruitment coordinator/assistant and/or human resources generalist
Recent experience with benefit administration including processing benefit enrolments, etc.
Demonstrated understanding of employment legislation and collective agreement administration
Practical knowledge of human resources processes and best practices is required
Highly motivated, results-oriented, detail-oriented, able to work in a fast-paced environment
Strong telephone communication skills and understanding of email etiquette
Extremely proactive in meeting customer needs
Demonstrated attention to detail and mathematical aptitude
Must possess strong time management and organizational skills to be able to successfully manage tight deadlines and payroll cutoffs
Excellent organizational, communication and interpersonal skills needed; as well as strong attention to detail
Must possess a strong client focus with demonstrated success in developing working relationships and using superior communication (written and oral) and interpersonal skills
Must be action oriented with an ability to make quick quality decisions and deliver superior results
Effective team player that demonstrates a willingness to assist others and support team activities
Demonstrated strong computer and keyboarding skills with intermediate/advanced skills with Microsoft Office (Word, Excel and Outlook) and experience using human resources management and applicant tracking systems
Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Nice To Haves

Experience with Virtuo HR and Meditech preferred
Exposure working in a unionized environment and experience from being in the hospital/health care sector would be an asset
Knowledge of employment legislation, exposure to labor relations language (including collective agreements), and familiarity with recruitment and employment standards an asset
This position may be required to travel and work between all Osler sites

Responsibilities

Provide the Talent Acquisition Specialists (TAS) and hiring managers with administrative support throughout the recruitment and onboarding process
Work with the TAS and hiring manager to ensure the appropriate interview guides, grids and other selection tools are used
Schedule, administer and score all pre-employment tests and other selection assessments
Assist hiring managers with candidate interview scheduling, coordinating availability of panel members and meeting rooms
Coordinate the reference, credentials and background checking process with external vendor; ensuring that all checks have been completed successfully; reviews results and flags any issues
Prepare all external and internal offer letters
Participate as a valued member of the Talent Acquisition and Employee Experience team
Investigate any candidate related issues during job transition stages and communicate with all parties the action or response
Participate in hiring fair events as required
Update applicant tracking system data to ensure all candidate lifecycle stages are accurately captured
Review, enter and validate employee data into various HR systems, including but not limited to entering new hires, transfers, terminations and benefit enrollments etc.
Responsible for experience pay calculations prior to, leading to new hire’s offer and in post-hire cases
Respond to various inquiries from the HR team, managers, new hires and employees related to their on-boarding or transfer
Responsible for data integrity of employee information entered in all HR systems
Create and maintain employee files in accordance with policies and procedures
Ensure workflow processes are efficient and in compliance with Osler’s policies and procedures as well as maintain knowledge of HR policies, Total Rewards programs, collective agreements, federal and provincial employment laws and regulations to ensure compliance
Act as a talent brand ambassador and provide candidates and hiring managers with an exceptional experience by projecting a positive attitude
Actively participate in special projects and initiatives focused on improvements to processes and practices