Early Careers: Employee Experience Analyst - Arlington - 2027

WTW•Arlington, VA

11d•Onsite

About The Position

We are in the business of transforming tomorrows. Join us and transform yours. The Business Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success. Willis Towers Watson is the leader in Employee Experience (EX). We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about – what makes them tick, what’s inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions – and delivering them in a way that sparks behavior change and drives business results. Our people come from diverse backgrounds and bring a range of skills and capabilities – we’re insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more. Our EX architects know the power of bringing these capabilities and our offerings together to deliver high-impact solutions for our clients’ most complex challenges. Together, we’re all about powering ambitions—of our colleagues, our clients and their people.

Requirements

Knowledge of communication, change management, marketing, digital and social media trends and their application to client solutions.
Professional presence and strong written, web and oral communication skills, with creativity and technical aptitude.
Ability to manage priorities, own defined workstreams, exercise judgement within guardrails and seek guidance when requirements or risks are unclear.
Strong problem-solving, project management, analytical, interpersonal and teamwork skills, including the ability to leverage related practices.
Ability to analyze data, test assumptions, distinguish evidence from inference and translate insights into audience-specific recommendations.
Understanding of agile principles and design thinking.
Practical AI literacy, including prompt and context design, source-grounded research, iterative testing, fact and citation validation, bias awareness and responsible use of approved tools.
Availability to travel as needed.
Able to work legally in the United States indefinitely and without Visa sponsorship
Progress towards a Bachelor’s degree in liberal arts, communications, journalism, business, or a related field with a minimum overall GPA of 3.0.
Accepting applications from candidates that graduate between May 2026 through June 2027.

Nice To Haves

Student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization.

Responsibilities

Collaborate on cross-functional teams to plan, organize, and successfully deliver on client engagements (including the employee experience, Total Rewards communications, organization transformation, workforce transformation and AI-enabled work, wellbeing, benefits and culture.)
Help keep engagements on time, on budget and within scope.
Use AI and digital tools to accelerate research, analysis, drafting and production while applying human judgement to verify accuracy, sources, confidentiality, bias, accessibility, tone and client suitability.
Research, analyze, write and refine employee experience materials, using AI for first drafts and analysis while applying strong editing, storytelling and audience-adaptation skills.
Build technical knowledge across industries and human capital topics.
Produce high-quality work and manage assigned activities consistently, including quality assurance of AI-assisted and human-created deliverables.
Coordinate stakeholders and projects by tracking decisions, actions, risks, dependencies, timelines and communications.
Conduct interviews and synthesize qualitative and quantitative findings into clear insights and recommendations.
Prepare for and participate in client meetings, present selected work, facilitate portions of discussions and follow through on actions with coaching.
Create reusable prompts, context, examples and workflow instructions for recurring work.
Test digital and AI-enabled experiences for usability, accessibility, accuracy and failure modes, and recommend evidence-based improvements.
Apply responsible AI practices covering privacy, confidentiality, intellectual property, bias, sourcing and human review; escalate uncertainty or risk.
Support business development and intellectual capital by drafting statements of work, project plans and budgets and contributing to new tools and approaches.

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes paid state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Paid Time Off (Washington State only)
Contributory Pension Plan and Savings Plan (401k)