Early Careers: Employee Experience Analyst - Irvine - 2027

WTW•Irvine, CA

11d

About The Position

As an Analyst / Communicator in Communication & Engagement Solutions, the Employee Experience Analyst collaborates with cross-functional teams to plan, organize, and deliver client engagements involving employee experience, Total Rewards communications, organizational and workforce transformation, AI-enabled work, wellbeing, benefits, and culture. The role helps keep engagements on time, on budget, and within scope, and contributes to both strategy and implementation. The Analyst uses AI and digital tools to accelerate research, analysis, drafting, and production while applying human judgment to validate accuracy, sourcing, confidentiality, bias, accessibility, tone, and client suitability. The role connects employee insights with strategy, change management, behavior change, communications, employee experience software, and other digital offerings. It calls for organized thinking, clear communication, initiative, time management, business acumen, and the ability to navigate ambiguity and work confidently with senior colleagues and clients.

Requirements

Progress toward a bachelor’s degree in liberal arts, communications, journalism, business, or a related field.
Minimum overall GPA of 3.0.
Expected graduation between May 2026 and June 2027.
Knowledge of communication, change management, marketing, digital, and social media trends and their application to client solutions.
Professional presence and strong written, web, and oral communication skills, creativity, and technical aptitude.
Ability to manage priorities, own defined workstreams, exercise judgment within guardrails, and seek guidance when requirements or risks are unclear.
Strong problem-solving, project management, analytical, interpersonal, and teamwork skills, including the ability to leverage related practices.
Ability to analyze data, test assumptions, distinguish evidence from inference, and translate insights into audience-specific recommendations.
Understanding of agile principles and design thinking.
Practical AI literacy, including prompt and context design, source-grounded research, iterative testing, fact and citation validation, bias awareness, and responsible use of approved tools.
Ability to work legally in the United States indefinitely without visa sponsorship.
Availability to travel as needed.

Responsibilities

Research, analyze, write, and refine employee experience materials, using AI for initial drafts and analysis and applying editing, storytelling, and audience-adaptation skills.
Build technical knowledge across industries and human capital topics.
Manage assigned activities and produce high-quality work, including quality assurance of AI-assisted and human-created deliverables.
Coordinate stakeholders and projects by tracking decisions, actions, risks, dependencies, timelines, and communications.
Conduct interviews and synthesize qualitative and quantitative findings into insights and recommendations.
Prepare for and participate in client meetings, present selected work, facilitate portions of discussions, and follow up on actions with coaching.
Create reusable prompts, context, examples, and workflow instructions for recurring work.
Test digital and AI-enabled experiences for usability, accessibility, accuracy, and failure modes, and recommend evidence-based improvements.
Apply responsible AI practices relating to privacy, confidentiality, intellectual property, bias, sourcing, and human review; escalate uncertainty or risk.
Support business development and intellectual capital by drafting statements of work, project plans, and budgets and contributing to new tools and approaches.
Use AI and digital tools to accelerate research, drafting, and production, and critically evaluate outputs for evidence, logic, tone, bias, accessibility, confidentiality, brand alignment, and client suitability.
Gather user feedback and translate usability and accessibility findings into practical improvements.
Collaborate with senior colleagues to design, present, and implement communication and change strategies.
Build relationships, exchange constructive feedback, and contribute to an inclusive team environment.
Travel as needed.

Benefits

Medical insurance, including prescription coverage
Dental insurance
Vision insurance
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident coverage
Group Critical Illness coverage
Life Insurance
AD&D coverage
Group Legal
Identity Theft Protection
Wellbeing Program
Work/Life Resources, including Employee Assistance Program
Paid holidays
Annual paid time off, including paid state/local leave where required
Short-Term Disability
Long-Term Disability
Other leaves, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave
Paid time off for Washington State employees
Contributory Pension Plan
Savings Plan (401k)
Annual short-term incentive bonus