Employee Experience Analyst

Peralta Community College District•Oakland, CA

About The Position

Under general direction, performs professional-level analytical and programmatic work to support the District’s employee experience initiatives across the employee lifecycle, including onboarding, engagement, training and development, climate assessment, and off boarding; supports data collection and analysis, program coordination, and continuous improvement efforts designed to enhance employee engagement, organizational effectiveness, and workplace climate in alignment with District values, policies, and legal requirements.

Requirements

Bachelor’s degree from an accredited college or university in Human Resources Management, Public Administration, Organizational Development, or a related field.
Three (3) years of increasingly responsible professional experience in employee experience, employee engagement, organizational development, human resources analysis, of a related area.
Demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college staff, faculty, and students.

Nice To Haves

Experience in a California community college or public education setting.
Experience administering or analyzing employee surveys.
Professional certification in HR such as a Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or IPMA-HR Certified Professional.

Responsibilities

Assists departments with concerns and questions regarding employee and career development.
Support the design, coordination, and continuous improvement of onboarding and orientation programs for new employees across employee groups.
Coordinate and analyze employee engagement, climate, and satisfaction, and exit surveys, including data collection, reporting, and trend analysis.
Assist with the development and implementation of employee development and engagement initiatives, including workshops, training programs, and recognition activities.
Identifies and recommends training, develops training content, coordinates training with outside vendors, and tracks completed training.
Analyze workforce and employee experience data to identify trends, risks, and opportunities related to engagement, retention, and organizational health.
Prepare reports, dashboards, and presentations summarizing employee experience metrics for Human Resources leadership and District administrators.
Support exit interview and off boarding processes, including data collection, analysis, and identification of recurring themes and improvement opportunities.
Manages the employee performance evaluation process, reviews evaluations, provides feedback to supervisors and managers, and monitors evaluations for timely completion.
Coordinates employee recognition and appreciation events.
May participate in the recruitment and selection process and provide support and leadership during peak periods.
Support communication strategies related to employee experience programs, including preparation of informational materials and resources.
Maintain accurate records and documentation related to employee experience activities and assessments.
Participate in continuous improvement of employee experience processes, tools, and evaluation methods.
Perform other duties as assigned.