Employee Engagement Coordinator

Patriot At HomeGreen, OH
Hybrid

About The Position

Patriot At Home is a veteran-owned and family-operated company that offers a place where employees can make a direct impact in their community while also thriving personally and professionally. The company values its employees' contributions and well-being, recognizing family as the cornerstone of its operations. This full-time Employee Engagement Coordinator position is based in Uniontown, OH, with travel required to various Ohio markets. The role involves designing and executing engagement initiatives, reinforcing onboarding and early-tenure experiences, managing recognition programs, partnering with leadership, and gathering employee feedback to drive continuous improvement.

Requirements

  • 3–5+ years of experience in employee engagement, internal communications, HR, operations, or related work; healthcare or field‑based workforce experience preferred.
  • Strong relationship‑building skills with ability to influence leaders without direct authority.
  • Ability to create simple, repeatable programs and execute consistently across multiple locations.
  • Comfortable working with data (turnover, survey results, themes) and translating insights into action.
  • High professionalism, confidentiality, and ability to operate in a HIPAA‑sensitive environment.
  • Willingness to travel to branches/field locations as needed.
  • Ability to read 12 point and larger type is required.
  • One must be able to hear adequately on the telephone with no more than an amplifier and be able to communicate both verbally and in writing in English.
  • Must be able to utilize a PC, calculator, multi-line telephone, and other related office equipment.

Nice To Haves

  • healthcare or field‑based workforce experience preferred

Responsibilities

  • Design and execute scalable engagement initiatives that reach office staff, remote employees, and field‑based clinicians across all Ohio markets.
  • Translate leadership priorities into practical engagement programs that support consistency, clarity, and connection across service lines.
  • Build engagement routines that can be repeated and sustained (standard cadence, templates, leader toolkits, simple measurement).
  • Own engagement components of onboarding reinforcement and early‑tenure experience, with emphasis on first 90–180 days.
  • Partner with HR/Operations to execute touchpoints after 90 days, stay‑connected check‑ins, and early‑risk intervention steps.
  • Identify common early‑tenure friction points in conjunction with HR and managers (tools, training, communication, scheduling, expectations) and coordinate actions to reduce avoidable turnover.
  • Support leader behaviors that improve early retention (welcomes, feedback cadence, recognition, clarity of expectations).
  • Own company‑wide recognition approach aligned with Patriot values (appreciation, milestones, values‑based awards, peer recognition).
  • Ensure recognition is timely, meaningful, and operationally consistent across locations.
  • Create simple ways for leaders to recognize performance and reinforce behaviors that support accountability, teamwork, and mission‑driven care.
  • Coach leaders and managers on engagement fundamentals: communication habits, recognition, feedback, and team connection—especially for dispersed teams.
  • Provide leader playbooks, talking points, meeting templates, and practical tools that improve consistency across locations.
  • Support leaders through change initiatives by building engagement plans (what leaders need to do, what employees need to hear, and what must be reinforced).
  • Operate structured surveys, pulse checks, focus groups, stay interviews in partnership with HR) and summarize themes for leadership.
  • Convert feedback into action plans with the Board of Directors and timelines; follow up to confirm closure and improvement.
  • Serve as a connector between frontline teams and leadership, elevating engagement risks.
  • Perform other duties as required.

Benefits

  • Paid time off
  • Hardship Program
  • Medical/Dental/Vision Insurance/Supplemental insurance
  • Company 401K with 4% company matching
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