Employee Dining Room Operations Training Manager - Yellowstone National Park
About The Position
The Employee Dining Room Operations Training Manager reports directly to the Assistant Director of Culinary Services. This is a seasonal position based in the Food & Beverage Support Office in Mammoth Hot Springs. The Employee Dining Room Operations Training Manager is responsible for overseeing all aspects of employee dining services, ensuring that meals are served in a timely, efficient, and high-quality manner. This role manages daily operations, supervises employee dining room staff, monitors food quality and safety, and creates a welcoming dining environment for all team members. Will also work closely with the culinary team to develop and maintain menu variety, nutritional balance, and cost efficiency.
Requirements
- 3-5 years of experience in foodservice or hospitality management, preferably in cafeteria or high volume operation.
- Strong leadership, communication and organizational skills
- Knowledge of food safety standards and sanitation regulations.
- Experience in budgeting, scheduling and inventory management.
- Ability to work in a fast-paced environment and manage multiple priorities
- Must be able to stand for long periods of time, approximately 8 hours.
- Must be able to walk for long periods of time.
- Must be able to lift and carry a minimum of 50 pounds.
- Must be able to bend, stretch, and reach for extended periods of time.
- Valid driver’s license
- Ability to travel in the park for up to 6 hours per day
Responsibilities
- Oversee the daily operation of the Employee Dining Room, ensuring cleanlinessm organization and a smooth service flow.
- Monitor food stations to ensure items are well stocked, fresh, and attractively presented.
- Maintain high service standards and a positive guest experience.
- Hire, train and schedule employee dining room staff.
- Provide ongoing coaching to ensure consistent service quality.
- Foster a team-oriented, respectful, and professional workplace.
- Collaborate with the culinary team to plan menus that meet nutritional needs and appeal to a diverse workforce.
- Implement seasonal, themed or special event menus for employee engagement
- Monitor portion control and food waste reduction.
- Manage Employee Dining Room budgets, controlling labor, food and supply costs.
- Maintain inventory of serving supplies, cleaning product and small equipment.
- Work with Purchasing to ensure cost-effective procurement.
- Ensure the Employee Dining Room meets all health and safety regulations.
- Oversee cleaning schedules for dining areas, serving stations and equipment.
- Train staff in food handling and sanitation practices.
- Create a welcoming environment that reflects company culture and values.
- Gather feedback from employees to improve dining offerings and service.
- Coordinate with Human Resources for employee appreciation events and special meals.
Benefits
- Employee Assistance Program
- Wellness Program
- Learning and Development Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
