About The Position

The Communications Lead, Leadership & Functional Communications, develops and delivers strategies that engage employees, inspire action, and support the company’s long-term business strategy. The role partners with functional services leaders and subject matter experts globally, connecting employees with one another and with the company’s purpose while showing how their work brings the Strategic Plan and brand to life. As part of the Leadership & Functional Communications team within Employee Communications, the role focuses on company-wide communications for functional services teams, including Health, Safety, Security, Environment, and Growth & Innovation. The successful candidate brings creativity, authenticity, strategic thinking, relationship management, and accountability to a fast-paced, complex environment where priorities may shift. The role requires initiative, sound judgment, efficiency, flexibility, attention to detail, and careful handling of sensitive information.

Requirements

  • Excellent written and verbal communication skills.
  • Detail-oriented and organized, with strong prioritization skills.
  • Ability to communicate with partners at all levels.
  • Strong organizational and project coordination skills, including the ability to coordinate multiple projects and adapt to changing environments.
  • Excellent collaboration and strategic planning skills.
  • Ability to work in a team and independently with minimal supervision.
  • Demonstrated proficiency with web-based tools and Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • At least 7 years of progressive experience in a communications-related role for large, complex organizations.

Nice To Haves

  • Post-secondary degree in communications, public relations, English, journalism, or marketing preferred.
  • Experience working within another large organization is considered an asset.

Responsibilities

  • Develop and deliver communications plans, including campaign concepts, implementation approaches, and timelines.
  • Manage business partnerships and relationships to align communications practices with successful outcomes.
  • Create content across channels, including email, intranet articles, thought leadership, and video briefs, adapting messages for different audiences and formats.
  • Understand operational priorities and audience needs, including language considerations, to deliver targeted communications.
  • Build trusted relationships with leaders and internal partners to enable clear, effective, and timely communications.
  • Identify and shape key issues and messages by gathering, analyzing, and integrating information from multiple sources.
  • Communicate to inform, engage, build alignment, and support behavior change.
  • Manage multiple priorities by assessing urgency and impact while maintaining quality and accuracy.
  • Monitor and measure communications effectiveness across channels and use insights to inform future decisions.
  • Collaborate with marketing, communications, and public relations colleagues, including graphic design, video, digital, and North America operations teams.
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