Employee Coach

Goodwill Industries Ontario Great LakesHamilton, ON
CA$55,000 - CA$57,000Onsite

About The Position

The Employee Coach plays an essential role at Goodwill, working one-on-one with employees to enhance their skills, potential, and overall well-being, empowering them to grow in both their careers and personal lives. If you have a passion for coaching, making a difference in your community, helping people and the environment – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK. We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

Requirements

  • Post-secondary degree or diploma in Social Work or social services.
  • Minimum of three years of experience supporting individuals with disabilities or others experiencing barriers to employment or inclusion.
  • Strong knowledge of community-based resources supporting individuals through diverse life transitions, along with experience in resources navigation.
  • Familiar with using case management database software.
  • Experience learning and working around issues of Diversity, Equity and Inclusion.
  • Ability to secure an acceptable result on a Vulnerable Sector Screening Check.
  • Valid driver’s license, reliable vehicle, and appropriate insurance.

Nice To Haves

  • Experience working in a manufacturing or warehouse setting an asset.
  • Training and experience with professional coaching techniques or professional coach certification is an asset.

Responsibilities

  • Work one-on-one with employees in the assigned region, helping them identify growth opportunities, help create career plans, and access community resources that promote their personal and professional development.
  • Work closely with location management to support team member success and growth.
  • Provide case-managed support when needed to help employees achieve their goals and advance their careers.
  • Support employee career planning for roles both within and beyond Goodwill.
  • Foster a culture of mental health and well-being at Goodwill through the creation and delivery of supportive programs.
  • Coordinate and facilitate educational workshops on mental health, addiction and other topics as needed.
  • Collaborate in the development and facilitation of training opportunities that extend beyond employees’ current roles, such as financial health or digital literacy.
  • Promote and support employee participation in various Goodwill employee development initiatives including health and wellness activities.
  • Identify trends within assigned locations to better support management and team members.
  • Collaborate on the development and delivery of strategies that will enable employees to fully access their EAP and health benefits.
  • Follow all safety standards set out in legislation and/or Goodwill policies.
  • Maintain confidential, accurate, and well-organized records in both electronic and paper filing systems.
  • Perform other related activities as necessary or as assigned.

Benefits

  • Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
  • Registered Pension Plan opportunity for various roles.
  • Employee discount at retail locations.
  • Equitable access to skills training & coaching, scholarships, and educational credentials.
  • Personal and professional development support with Life Coach & Employee Assistance Program.
  • Work-life balance (we provide flexibility in scheduling your shifts)
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