Employee Care Specialist

Malone Solutions • Moreno Valley, CA

2d • Onsite

About The Position

Malone is actively recruiting a personable and supportive Employee Care Specialist to join our team. If you are passionate about building relationships, and employee wellness we would love to hear from you. The Employee Care Specialist is primarily responsible for working with the employee care manager in creating a positive work environment and support the physical and emotional well-being of internal and field employees. This includes face-to-face engagement with employees at all levels, analyzing sensitive situations in order to provide guidance and resources, record keeping, and reinforcing a character focused culture.

Requirements

• Bachelor's degree in human resources, psychology, counseling, or a related field.
• Proven experience in employee relations, coaching, counseling, or a similar role.
• Excellent interpersonal and communication skills, with the ability to build trust and rapport with employees at all levels of the organization.
• Empathetic and compassionate nature, with the ability to handle sensitive and confidential matters.
• Proficiency in MS Office suite and HRIS software.

Nice To Haves

• Certification in counseling or employee assistance programs is preferred.

Responsibilities

• Provide guidance and support to internal and field employees regarding various personal and work-related issues, including but not limited to workplace conflicts, performance concerns, stress management, and personal challenges.
• Provide resources to help employees manage their personal and professional responsibilities
• Mediate and resolve conflicts between employees or between employees and management, promoting open communication and fostering a positive and inclusive work environment.
• Assist with training on various topics, including stress management, work-life balance, conflict resolution, and other relevant areas to enhance employee well-being and personal development.
• Maintain records and analyze data related to employee care
• Maintain strict confidentiality and handle sensitive employee information with utmost discretion and professionalism.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level