Employee Benefits Specialist

CumminsRaleigh, NC

About The Position

Administers one or more elements of employee benefits programs which may include health, welfare, and retirement plans, in compliance with plan design and government legislation. Assists in resolution of benefits related issues for plan participants. Produces required benefits administration reports and forms for internal and external reporting and compliance requirements. Supports the design and delivery of benefit plans, programs and procedures.

Requirements

  • Administers employee benefits programs (health, welfare, retirement) in compliance with plan design and legislation.
  • Resolves benefits-related issues for plan participants.
  • Produces benefits administration reports and forms for internal and external reporting.
  • Supports the design and delivery of benefit plans, programs, and procedures.
  • Investigates participant issues and provides problem resolution.
  • Handles plan interpretations and inquiries.
  • Manages standard processes.
  • Generates internal and external reports for benefits program administration.
  • Conducts analysis to evaluate benefit plan and strategy effectiveness.
  • Maintains benefit records and prepares documents for benefit coverage implementation.
  • Implements changes to administrative processes.
  • Assists in delivering training to employees and line human resources.
  • Acts as a liaison between external benefits suppliers, employee groups, and line human resources.

Responsibilities

  • Guides and assists employees with benefits related processes, investigates participant issues, and provides problem resolution or identifies the issue for further review.
  • Handles routine to moderately complex plan interpretations and inquiries; provides recommendations to benefit related issues.
  • Manages standard processes with oversight from more senior administrators and managers.
  • Generates required internal and external reports for benefits program administration; conducts analysis to evaluate benefit plan and strategy effectiveness and to support required legislative filings.
  • Maintains benefit records and prepares documents necessary for implementing benefit coverage.
  • Implements changes to administrative processes.
  • Assists in the delivery of training to employees and line human resources.
  • Serves as a contact between the external benefits suppliers, employee groups and line human resources.
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