Employee Benefits Data Associate Architect

Brown & Brown Insurance

About The Position

Brown & Brown is seeking an Employee Benefits Data Associate Architect (ADA) to join their growing team. The ADA will be responsible for key operational aspects for the National Employee Benefits Technology (EBTech) Department, focusing on working with configuration teams (data/EDI and implementation architects) for low to moderate complexity customers. This role includes mentoring less experienced teammates to guide them in continuous process improvement, meeting quality expectations, and production deadlines. Additionally, the ADA will play a key role in addressing technical inquiries across EBTech’s benefits administration software platforms. The successful candidate will leverage system development knowledge, health and welfare expertise, and project management experience to implement new customers and expand existing relationships. This position offers opportunities to grow supervisory, project management, consulting, customer management, leadership, health and welfare knowledge, and business acumen, with a core responsibility to ensure tasks are completed with high quality and timeliness.

Requirements

4-8 years of applicable professional experience, with 3-5 years of applicable software industry experience
Intermediate understanding of employee benefits programs and implementation requirements.
Intermediate knowledge of benefits administration software implementation, ideally obtained through a service provider or mid to large market reseller
Proficient with MS Office Suite.
Exceptional/professional presentation skills.
Ability to maintain a high level of confidentiality.
Licensure in Life and Health Insurance or the ability to obtain producers license within one year of employment.

Responsibilities

Drive exceptional, consistent implementation experience and project quality for concurrent projects.
Translate business needs into comprehensive deliverables with exceptional quality standards for the project.
Serve as the principal technical lead, for low to moderate complexity customers, ensuring the progress of implementations against established goals.
Serve as the supervisor/mentor to teammates, building their skills as they grow into increasing roles of responsibility and technical expertise.
Communicate closely with EBTech teams and customer contacts, as requested, throughout the implementation so that all parties understand tasks, deadlines and items that put timelines at risk if delays occur.
Raise appropriate issues to the project manager and/or Director of Operations to ensure customer expectations are met.
Develop a trusted advisor relationship with EBTech teammates and customer contacts through efficient, quality execution of projects and effective communication.
Apply sound judgement to the execution of business processes, protocols and quality standards in the development and deployment of solutions, in low and moderate complex situations.
Represent EBTech in a professional manner in every interaction with outside parties.
Meet regularly with project manager to ensure projects are on track.
Ensure timely and accurate completion of all individual and assigned team tasks.
Teach team members all aspects of successful software deployment to increase overall team competency and provide opportunities for advancement.
Continually provide review and feedback to team members.