Employee Benefits Communications Analyst

Smithfield Foods•Smithfield, VA

About The Position

The Employee Benefits Communications Analyst will lead the development of strategic content that helps employees navigate their healthcare options with clarity and confidence. This role involves designing and delivering materials across multiple channels—including email, intranet, trainings, and print—ensuring that messaging is accurate, accessible, and aligned with organizational goals. The analyst will also apply a data-informed approach, analyzing benefits utilization, claims trends, and communication performance metrics to refine messaging and support cost-effective decision-making. Collaboration with HR partners, external vendors, and internal stakeholders is key to maintaining consistency, timeliness, and impact across all benefits communications. This is an opportunity to shape how employees experience and understand one of the most critical aspects of their total rewards.

Requirements

Bachelor’s Degree from a regionally accredited four-year college or university and 2+ years of relevant experience, or equivalent combination of education and experience required.
Knowledge of healthcare operations required
Effective analytical, critical thinking and problem-solving skills
Ability to multi-task and prioritize
Advanced knowledge and experience with Microsoft Suite: Word, Excel, PowerPoint and Outlook
Knowledge of HRIS and employee demographic data impact on benefit administration
Understanding of regulations influencing self-funded benefit plan administration (ERISA, DOL, IRS Section 125, etc.)
Ability to work well with others in fast paced, dynamic environment
Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment

Responsibilities

Design and implement communication campaigns that promote understanding and utilization of company healthcare benefits
Create clear, engaging content across multiple formats and channels, tailored to diverse employee audiences
Translate complex healthcare and benefits information into accessible language that supports informed decision-making
Analyze benefits utilization, claims data, and communication performance metrics to identify trends and opportunities
Develop reporting and dashboards that provide actionable insights to HR and leadership teams
Use data to refine messaging strategies and support cost-effective benefits planning
Partner with HR, vendors, and internal teams to ensure consistency and accuracy in benefits communications
Coordinate updates and messaging in alignment with plan changes, compliance requirements, and organizational priorities
Maintain communication calendars and governance processes to ensure timely delivery and alignment across channels