Employee Benefits Account Specialist

Brown & Brown Insurance•Lambertville, NJ

3d•$30 - $38

About The Position

Brown & Brown is seeking an Employee Benefits Account Specialist to join its team in Lambertville, New Jersey. The role provides client-service support to the sales and account management team, using knowledge of the insurance market, products, and legislation. Under supervision, the specialist handles account servicing for small books of business and/or ancillary lines.

Requirements

Obtain and maintain a New Jersey Life and Health license in good standing within 60 days of hire.
Proficient knowledge of the Microsoft Windows environment, including Word, Excel, PowerPoint, and Publisher; ability to create, edit, and merge letters, spreadsheets, labels, and similar materials.
Proficient knowledge of office equipment, including copy machines, printers, fax machines, and binding machines.
At least 2 years of progressive experience in insurance, human resources, or a brokerage firm.

Nice To Haves

Bachelor’s degree strongly preferred.

Responsibilities

Provide daily support to an assigned book of business and its Producer and Account Executive.
Provide customer service to client employees and carrier account management teams.
Research and resolve employee claims, enrollment inquiries, and discrepancies within a reasonable timeframe.
Provide documentation to client employees about benefit programs and related topics, including medical, prescription drug, dental, vision, FSA, COBRA, Healthcare Reform, and federal and New Jersey state mandates.
Educate members about available products, services, and tools under their existing programs.
Stay current on industry trends, product development, legislation, coverage, and technology.
Assist with preparing customer renewal proposals and ensure required internal documents are used.
Assist with reviewing compliance and client disclosure requirements, summary plan documents, and employee communications for alignment with client expectations and legal requirements.
Assist with documenting sales information in the internal management database.
Assist with client projects, such as carrier transitions, dependent verification audits, billing reconciliation, wellness initiatives, compensation statements, enrollment processing, and consultant invoicing.
Participate in client calls and meetings as appropriate.
Promote teamwork, support, and a positive attitude in the office and with coworkers.