Employee Benefits Account Executive

Marsh McLennan•Orland Park, IL

8d•$92,400 - $172,100•Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking an Employee Benefits Account Executive. MMA is a leading insurance brokerage firm offering business insurance, employee health & benefits, retirement, and private client insurance solutions. With a strong emphasis on a Top Workplace culture, MMA combines local service with global resources. This role involves understanding client industries, developing solutions, cultivating relationships, building a client base, and executing the client service platform. The company values colleague well-being, professional development, and community involvement.

Requirements

Producers License (in state of residence) for Fire/Casualty or Life/Health as appropriate
Proven track record for accomplishing specific tasks
Ability to travel to attend client and internal meetings, as needed

Nice To Haves

BS/BA in business, management, insurance or related field
Proven success in Account Executive or client-facing position
CPCU, CEBS, ARM or other professional designation

Responsibilities

Understand the client industry niche(s) served, recognize typical business problems, and how the service platform provides solutions.
Maintain proactive awareness of industry changes and their impact on clients.
Represent MMA Midwest in client and insurance industry through writing, speaking, and networking.
Advocate for changes and additions to the service platform to increase client value.
Relate well to diverse individuals, build rapport, and establish constructive relationships.
Negotiate skillfully in tough situations, win concessions without damaging relationships, and gain trust quickly.
Use the MMA Midwest sales process to analyze client exposures and opportunities, and create a compelling case for selection.
Create presentations demonstrating the company’s approach, culture, expertise, and service platform.
Understand each client’s decision process, business goals, and how performance meets expectations.
Recognize and act to retain clients at risk of loss.
Close new business and renewals through a methodical approach.
Uncover opportunities to add new product and coverage lines and to cross-sell clients.
Understand business drivers, metrics, issues, and industry issues impacting individual clients.
Analyze coverage, program financials, claims, and loss rates to recommend improvements and create a service plan.
Engage other MMA Midwest teams for specialized analysis and service.
Oversee the execution of client plans and services, ensuring commitments are tracked and reported.
Understand the insurance marketplace, carrier appetites, programs, and services.
Monitor client satisfaction through personal relationships and engagement.
Create a climate where people want to do their best, motivate team members, invite input, and share ownership.
Conduct regular meetings with the client service team.
Support processes, procedures, and agency best practices.
Mentor client service team members and new producers.
Recruit potential employee candidates to MMA Midwest.
Leverage technology, tools, resources, and information to maximize efficiency.
Conduct business planning to set goals for results and activities.