Employee Benefits Account Executive

INSURICA, Inc•Amarillo, TX
•$75,000 - $100,000•Onsite

About The Position

The Employee Benefits Account Executive maintains and services an established book of business, provides excellent customer service, and works to retain existing clients while seeking additional lines of coverage. The role markets, services, develops, and retains assigned accounts; supports producers; and helps clients identify appropriate and cost-effective insurance coverage. It also involves preparing proposals and presentations, negotiating with insurance companies, addressing service and claims issues, and educating clients about their coverage and insurance needs. The position is based at the Amarillo Branch in Amarillo, Texas. It is full-time, day shift, and listed with a salary range of $75,000 to $100,000. The work takes place in a fast-paced, multitasking office environment with periodic high disruption and changing priorities. Remote-work opportunities vary by location, department, and business need and may change.

Requirements

  • 7–9 years of previous life/benefits experience preferred.
  • State-issued life and health insurance license, or ability to obtain one quickly.
  • Thorough knowledge of insurance markets.
  • Ability to travel locally and overnight as needed.
  • Excellent presentation skills and ability to manage and influence others.
  • Strong PC skills and ability to use agency management systems effectively.
  • Thorough understanding of financial services underwriting and coverages, and ability to interpret abstract information.
  • Ability to work in a fast-paced environment with changing priorities.
  • Self-motivated, with initiative to prioritize and work independently.
  • Regular and punctual attendance.
  • Effective verbal and written communication skills.
  • Excellent interpersonal skills and ability to interact effectively with colleagues and managers across all levels.
  • Ability to promote and maintain a team environment and find accommodating solutions for customers, companies, and the Agency.
  • Ability to adhere to company policies and procedures and maintain strict confidentiality.
  • Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally and negligible force frequently.
  • Ability to lift up to 20 pounds occasionally.
  • Ability to operate a computer workstation, including a keyboard and video display.

Nice To Haves

  • Bachelor’s degree preferred.
  • Applicable professional insurance designations preferred.

Responsibilities

  • Market, service, develop, and retain assigned accounts.
  • Keep producers informed about book-of-business status and impending additions or losses.
  • Prepare surveys, obtain renewal information, complete applications, obtain markets, deliver policies, and resolve service problems.
  • Recommend risk-handling approaches to producers and/or customers to retain and develop accounts.
  • Seek cost-effective requested coverages, prepare proposals, evaluate and recommend other coverage lines, and provide additional client resources as needed.
  • Negotiate with insurance companies for appropriate coverage options and competitive prices.
  • Assist producers in preparing and making insurance-program presentations to key accounts and prospects.
  • Maintain client files in the computer system.
  • Review activities involving the public, customers, and insurance companies to help avoid potential errors and omissions.
  • Refer current and prospective clients to the Commercial P&C and Personal Lines Departments for solicitation of those lines of business.
  • Participate in seminars and training to maintain required licenses and develop knowledge and skills.
  • Respond to client and company phone calls and handle difficult customer or claims situations.
  • Keep producers informed of important account activities.
  • Determine reasons for cancellation requests, act to save accounts, and notify producers according to agency guidelines.
  • Ensure proposals and submissions, including applications, are complete, accurate, and meet company requirements.
  • Maintain contact with clients as needed, including calling on customers for enrollment meetings.
  • Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs.
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