Employee Assistance Counselor III - Department of Human Resources

Baltimore City•Baltimore, MD

7d•$73,897 - $118,515•Hybrid

About The Position

An Employee Assistance Counselor III conducts in-depth mental health assessments of City employees who are mandated to seek counseling or are self-referred; and provides referrals and short-term, solution-focused counseling. Work of this class involves leading employee assistance counselors and graduate student interns but does not involve full supervisory duties or responsibilities. In the absence of the EAP Chief, employees in this class serve as the Chief's designee, providing operational oversight and ensuring continuity of program operations. Incumbents receive general supervision from a technical superior. Employees in this class work a conventional workweek. Work is performed in an office and occasionally at job sites where working conditions are normal. Work requires minimal physical exertion.

Requirements

Master’s degree from an accredited college or university in mental health, psychology, counseling, social work or a related field with a counseling specialty.
Four (4) years of experience in counseling adult individuals with psychological, addiction, interpersonal or employment-related problems.
Two years of supervisory or lead worker experience overseeing professional staff.
Hold and maintain one of the following current licenses to practice within the State of Maryland: Licensed Master Social Worker (LMSW), Licensed Certified Social Worker (LCSW), Licensed Certified Social Worker – Clinical (LCSW-C), OR a Licensed Clinical Professional Counselor (LCPC) (required for employees hired after January 26, 2007).
Education must be obtained from an accredited institution.
Education credentials obtained out of the US must be evaluated for US equivalency.

Nice To Haves

Knowledge of the theories and principles of psychology and human behavior.
Knowledge of the principles, practices and techniques of clinical and crisis intervention counseling.
Knowledge of the physiological, pharmacological, psychological and socio-cultural aspects of chemical dependency/substance abuse on the workplace, and in families.
Knowledge of substance abuse and mental health treatment modalities especially Brief-solution focused psychotherapy, and the effects on the workplace.
Knowledge of the principles and practices of case management.
Knowledge of and appropriately use community resources and insurance systems in the State.
Knowledge of employee assistance program core technology.
Knowledge of ethical standards for employee assistance professionals.
Ability to coordinate, expedite and maintain a varied employee work caseload.
Ability to train subordinate employee assistance counselors and interns.
Ability to establish and maintain effective working relationships with City employees and their supervisors, public and private care providers and employee assistance counselors.
Ability to communicate effectively both orally and in writing.

Responsibilities

Conduct in-depth mental health assessments of City employees who are mandated to seek counseling or are self-referred.
Provide referrals and short-term, solution-focused counseling.
Lead employee assistance counselors and graduate student interns.
Serve as the Chief's designee in the absence of the EAP Chief, providing operational oversight and ensuring continuity of program operations.
Assign, review, organize and schedule the work of others.
Maintain confidential documentation as set forth by state and federal laws.
Write detailed clear, concise and complex reports on City employee problems, resolution strategies and goals and the varying degrees of success or failure of the employee in problem resolution.