Employee and Occ Health Rep

Franciscan Alliance, Inc.
Remote

About The Position

The Employee/Occ Health Representative is responsible for managing client relations, a variety of employee health duties, various occupational health program activities, revenue cycle activities, client account reconciliation, client management meetings, maintaining client issues list, understanding various client/vendor processes for account follow-up and proposing relevant programs. This position reviews reported Client or account issues, and works proactively with appropriate clients, Hospital Departments/vendor, FAIS and ABO/CBO team members for timely resolution of the issue. Franciscan Health is one of the largest Catholic health care systems in the Midwest, with 11 ministries and access points across Indiana. We pride ourselves on hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

Requirements

  • High School Diploma/GED
  • 1 year Patient Accounting experience
  • Cash Posting experience

Nice To Haves

  • Associate's Degree
  • Personal Financial Specialist (PFS)

Responsibilities

  • Manages client relations and a variety of employee health duties.
  • Oversees various occupational health program activities and revenue cycle activities.
  • Performs client account reconciliation and participates in client management meetings.
  • Maintains a client issues list and works with appropriate parties for resolution.
  • Ensures compliance with state and federal billing regulations and reports suspected compliance issues.
  • Executes client-specific process flows and adheres to timelines for follow-up processes.
  • Assists with case management for worker's compensation, new hire/transfer physicals, EAP, drug testing, and employee health surveillance.
  • Maintains the client base for Franciscan Working Well and markets its services.
  • Performs activities to establish an efficient revenue cycle and monitors aging reports.
  • Submits CMV Driver examination reports on the National Registry of Certified Medical Examiners website.
  • Maintains follow-up procedures and working relationships with departments responsible for information.
  • Manages assigned vendor inventory, ensuring accuracy and compliance.
  • Performs at least 10 account audits monthly for each specific line of vendor business.
  • Performs periodic audits of contractual adjustments from vendor staff.
  • Processes and follows up on work denials and adjustments submitted by the vendor.
  • Reviews daily Recon reports.

Benefits

  • Comprehensive benefit offerings
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