Employee and Labor Relations Technician

City of Oakland•Oakland, CA

16h•Onsite

About The Position

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the City’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harms and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Situated at the heart of the Bay Area, the City of Oakland is a vibrant, diverse, and exciting place to work. It is easily accessible, at the forefront of Race and Equity work, and a full-service organization with many innovative community services. The City of Oakland is seeking motivated and passionate individuals to join our dynamic Human Resources Management Department as an Employee and Labor Relations Technician. Come join the City of Oakland and become part of a diverse organization dedicated to the community and employees whom we serve! Oakland is a learning organization, committed to developing talent and growing our own. This is a great opportunity to grow your HR Career in an organization with a proven track record of internal promotions. We are looking for someone who is: A detail-oriented and dependable team player. You stay organized, follow through on commitments, and handle sensitive employee and labor relations matters with professionalism, discretion, and care in a fast-paced environment. Organized and deadline-driven. You confidently manage multiple cases, assignments, meetings, and critical timelines while keeping track of details and ensuring notices, records, follow-up actions, and procedural requirements are completed accurately and on time. Trusted with confidential information. You exercise sound judgment and discretion when handling sensitive matters involving employee investigations, disciplinary actions, grievances, labor negotiations, and personnel issues. A strong communicator and relationship builder. You build productive relationships with employees, supervisors, managers, labor representatives, and City staff while communicating clearly and bringing diplomacy and professionalism to sensitive conversations. A strong coordinator and record keeper. You keep moving parts on track by coordinating meetings, hearings, investigations, grievance activities, labor-management meetings, and bargaining sessions while maintaining accurate and organized records. Adaptable and resourceful. You effectively navigate changing priorities, competing deadlines, and time-sensitive requests while finding practical solutions and following established procedures and instructions. A thoughtful problem-solver. You use good judgment, ask thoughtful questions, take initiative, and identify practical next steps to help move sensitive employee and labor relations matters forward.

Requirements

Equivalent to the completion of the twelfth grade.
Two (2) years of experience providing clerical, administrative, or technical support in a human resources environment.
Experience must include preparing, processing, maintaining, and coordinating confidential personnel records, forms, reports, correspondence, or related information.

Nice To Haves

An Associate's degree from an accredited college or university in labor and employee relations, human resources management, industrial psychology, social sciences, public administration, business management, or a closely related field is desirable.
Experience supporting employee relations, labor relations, personnel administration, or related functions is highly desirable.
Experience in a public-sector agency is highly desirable.

Responsibilities

Supporting employee and labor relations activities by preparing, processing, organizing, and maintaining confidential case files, records, correspondence, and related documentation.
Tracking critical deadlines and case activities related to disciplinary actions, grievances, investigations, arbitrations, hearings, required notifications, and other employee and labor relations processes.
Coordinating meetings and proceedings by scheduling and supporting grievance meetings, investigatory interviews, labor-management meetings, meet-and-confer/discuss activities, hearings, and bargaining sessions.
Maintaining accurate labor relations records and information systems by updating logs, databases, case management systems, and electronic files and retrieving information to support Employee & Labor Relations operations.
Providing technical and administrative support for labor relations matters by assisting with information requests, preparing materials for hearings and negotiations, responding to routine inquiries, and coordinating follow-up activities with employees, managers, labor representatives, and professional staff.

Benefits

37.5-hour work weeks
15 paid holidays
Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service
Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages.
The City of Oakland does not participate in Social Security
Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans
Dental: Delta Dental full premium for employees and eligible dependents
Vision: VSP full premium for employees and eligible dependents
Sick leave: Employees accrue 12 days per year
Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
Flexible Spending Account
Wellness Program
Employee Assistance Program
Tuition Reimbursement
Life Insurance up to $200k
Employee Training