Remote) [United States]

Generation•Atlanta, GA

2d•Remote

About The Position

We are looking for an exceptional Employability Coach to support learners into job placement for the Generation’s JobSprint Program. You will be joining at an exciting time for Generation United States, as we leverage our extensive experience placing learners into jobs to develop and launch a new program offering that can serve a range of jobseekers who require last-mile support to secure employment. The training program is free to learners, part-time, online and mostly asynchronous, with personalized career coaching - by both human coaches (you!) and AI-enabled coaching and feedback tools. Reporting to the Program Manager, the Employability Coach will support learners as they prepare for and conduct their job search, and you will help facilitate their placement into their new role at one of Generation’s employer partners. The Employability Coach will run both group and one-on-one coaching sessions, utilize an online learning platform and coaching software, and work closely with the Employer Engagement Manager to support placement. This is a full-time, fixed-term, 6-month position funded through December 2026; continued employment thereafter is contingent upon the availability of funding. While this role is predominantly remote, there may be quarterly domestic travel and/or in-person events. Working hours are primarily from 9 to 5 pm ET; during the training program the Employability Coach will need to be available for 1 evening (ET) group session per week. This role requires regular video presence during working hours; candidates should have a dedicated, distraction-free workspace. Preference for candidates based in Atlanta, GA or Washington D.C. Annualized salary is dependent on location (range in Atlanta is $55K - $65K, range in DC area is $60K - $70K).

Requirements

At least 2 years’ experience in career coaching, and/or employment counseling, and/or experience hiring, managing, and/or coaching entry-level recruits from a range of backgrounds
Strong relationship building skills and excellent communication skills (writing + oral expression that can work for different audiences)
Comfortable conducting 1:1 conversations and giving evaluative feedback in an honest, open and nurturing way
Able to develop and maintain relationships with learners built on trust and support
Up-to-date understanding of employability essentials (e.g., CV, LinkedIn, interviewing skills)
Comfortable with, analyzing and utilizing data to inform operational decisions and learning new technology (including AI-powered tools)

Nice To Haves

Experience in workforce development or other educational / training roles
Experience working with a diverse set of beneficiaries
Proficient with Canvas or similar LMS tools, Salesforce and Google Workspace

Responsibilities

Become familiar with and follow the course of the program as designed by Generation, in addition to sharing insights based on your expertise
Conduct 1:1 coaching conversations to review and provide feedback on learners’ applications/interview materials and guide them in the creation of an “employment essentials toolkit” (i.e., CV, LinkedIn profile)
Hold weekly group coaching sessions during 3-week program (1 per week during evening ET hours) and office hours as needed to support learners in understanding content and completing program milestones
Review learner progress (e.g., attendance, assignments), grading assignments when needed (e.g., CV review), and inputting data in Canvas LMS
Use AI Career Coaching tool to further personalize and supplement coaching; track learner usage / progress on coaching tool
Instill confidence during the placement process by supporting learners in career trajectory planning
Support Employer Engagement Manager to answer placement questions learners may have and to ensure any essential employment-related documentation is complete and up-to-date for each learner
Coordinate with Generation team members on learner needs and ongoing data collection, sharing feedback and implementing recommendations to guarantee quality training for our learners
Effectively use digital tools such as Teams, Canvas, Slack, and GDrive to perform daily tasks and collaborate in a remote working environment
Avoid legal liability issues through thorough adherence to Generation policy, procedure, and guidelines
Participate in mock interviews with learners and give feedback to help them become better-prepared and more confident
Oversee learners’ transition to full-time employment by closely collaborating with Generation team members to fulfill job recruitment opportunities in line with deadlines
Design and deliver events that connect Generation graduates to employers
Manage placement activities in partnership with Employer Engagement Manager, including learner usage of Employability Module, scheduling interviews and collecting data on job search and attainment
Track unplaced alumni and ensure that they are being notified of relevant job opportunities
Ensure consistent communication with learners, graduates, and the Generation team to ensure effective coordination, timely updates, and an overall successful execution of the placement process