Remote) [United States]

Generation•Atlanta, GA

2d•Remote

About The Position

Generation is a global nonprofit organization dedicated to helping adults achieve economic mobility through employment. They partner with governments, employers, and other stakeholders to train and place adult learners into careers that might otherwise be inaccessible. Since its launch in 2015, Generation has served over 150,000 graduates and partnered with 23,000 employers across 50 professions and 17 countries. The organization focuses on supporting unemployed or underemployed individuals, with a high success rate in job placement and significant increases in graduate earnings. Generation graduates typically have a secondary school background, with a significant portion being female, having dependents, and identifying with underrepresented communities. This specific role is for an Employability Coach to support learners in the Generation’s JobSprint Program. This program is designed to provide last-mile support to jobseekers to help them secure employment. The training is free, part-time, online, and mostly asynchronous, supplemented by personalized career coaching from both human coaches and AI tools. The Employability Coach will report to the Program Manager and will be instrumental in preparing learners for their job search, facilitating their placement with Generation’s employer partners, running group and one-on-one coaching sessions, utilizing online learning and coaching software, and collaborating with the Employer Engagement Manager for placement support.

Requirements

At least 2 years’ experience in career coaching, and/or employment counseling, and/or experience hiring, managing, and/or coaching entry-level recruits from a range of backgrounds.
Strong relationship building skills and excellent communication skills (writing + oral expression that can work for different audiences).
Comfortable conducting 1:1 conversations and giving evaluative feedback in an honest, open and nurturing way.
Able to develop and maintain relationships with learners built on trust and support.
Up-to-date understanding of employability essentials (e.g., CV, LinkedIn, interviewing skills).
Comfortable with, analyzing and utilizing data to inform operational decisions and learning new technology (including AI-powered tools).

Nice To Haves

Experience in workforce development or other educational / training roles.
Experience working with a diverse set of beneficiaries.
Proficient with Canvas or similar LMS tools, Salesforce and Google Workspace.

Responsibilities

Conduct 1:1 coaching conversations to review and provide feedback on learners’ applications/interview materials and guide them in the creation of an “employment essentials toolkit” (i.e., CV, LinkedIn profile).
Hold weekly group coaching sessions during the 3-week program (1 per week during evening ET hours) and office hours as needed to support learners in understanding content and completing program milestones.
Review learner progress (e.g., attendance, assignments), grading assignments when needed (e.g., CV review), and inputting data in Canvas LMS.
Use AI Career Coaching tool to further personalize and supplement coaching; track learner usage / progress on coaching tool.
Instill confidence during the placement process by supporting learners in career trajectory planning.
Support Employer Engagement Manager to answer placement questions learners may have and to ensure any essential employment-related documentation is complete and up-to-date for each learner.
Coordinate with Generation team members on learner needs and ongoing data collection, sharing feedback and implementing recommendations to guarantee quality training for our learners.
Effectively use digital tools such as Teams, Canvas, Slack, and GDrive to perform daily tasks and collaborate in a remote working environment.
Avoid legal liability issues through thorough adherence to Generation policy, procedure, and guidelines.
Participate in mock interviews with learners and give feedback to help them become better-prepared and more confident.
Oversee learners’ transition to full-time employment by closely collaborating with Generation team members to fulfill job recruitment opportunities in line with deadlines.
Design and deliver events that connect Generation graduates to employers.
Manage placement activities in partnership with Employer Engagement Manager, including learner usage of Employability Module, scheduling interviews and collecting data on job search and attainment.
Track unplaced alumni and ensure that they are being notified of relevant job opportunities.
Ensure consistent communication with learners, graduates, and the Generation team to ensure effective coordination, timely updates, and an overall successful execution of the placement process.