Emergency Veterinary Nursing Supervisor (Full-Time) - Williamsburg/Brooklyn, NYC
About The Position
VEG is a nationwide veterinary emergency organization with hospitals open 24/7, 365 days a year. Its open-concept hospitals and customer-focused approach aim to provide an improved emergency experience for pets, their families, and employees. VEG is a 2025 and 2026 certified Great Place to Work®. The Nursing Supervisor empowers and develops Credentialed Veterinary Technicians and Veterinary Assistants while maintaining care quality, team morale, and a supportive workplace culture. The role involves coaching, addressing team issues, coordinating with hospital leadership, supporting customer-centered hospital flow, managing nursing schedules and coverage, guiding team utilization, and helping ensure smooth hospital operations. The supervisor must be comfortable in a fast-paced environment and lead with empathy, accountability, humility, and curiosity.
Requirements
- At least 2 years of experience in a clinical veterinary nursing or technician role.
- A focus on developing leadership skills.
- Ability to stand for prolonged hours, kneel, and work on the floor.
- Ability to lift up to 25 kg independently and support lifting up to 40 kg with assistance.
- Willingness to work in a noisy environment with strong or unpleasant odors.
- Availability to work nights, weekends, and holidays on a rotating or as-needed basis according to hospital needs.
- Ability to work well in a fast-paced environment with people from varied backgrounds and personality types.
Responsibilities
- Coach and mentor credentialed veterinary technicians and assistants at all levels, providing feedback and structure to support their development.
- Address team issues clearly and carefully while protecting patients and the team.
- Collaborate with hospital leadership on performance, feedback, recognition, and planning.
- Help design and maintain hospital flow to reflect VEG’s customer-centered approach, including ensuring people see a doctor promptly and families can stay with their pets.
- Address customer concerns in real time and partner with leadership on lasting solutions.
- Help keep people and pets together, supported, and cared for throughout their visit.
- Manage nursing schedules, PTO requests, and daily coverage needs.
- Guide team utilization to meet operational needs and individual development goals.
- Lead team huddles and meetings to keep everyone aligned and inspired.
- Collaborate across the leadership team to support smooth, efficient hospital operations.
Benefits
- Competitive compensation, including a 401(k) match.
- Comprehensive health and wellness benefits starting on day one, including QPR training and access to free therapy or counseling.
- Possible equity eligibility after one year of full-time, active employment, based on role.
- Clinical and leadership learning programs, unlimited emergency medicine continuing education, and a travel stipend. Full-time credentialed employees receive a $2,500 annual travel stipend; full-time uncredentialed employees receive a $1,000 annual travel stipend.
- Clinical student loan repayment.
- Paid parental leave of up to 12 weeks at 100% of regular salary, with fertility and family-building care for all types of families.
- Flexible work schedules.
- Employee referral program.
- Comfy scrubs, company swag, and food in the fridge.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
