Emergency Tech

Forrest General Hospital•Hattiesburg, MS

About The Position

The ER Tech works under the direct supervision of the Patient Care Coordinator. The role maintains an organized work area and performs secretarial functions involving supplies and computer use. The technician communicates and interacts appropriately with patients, families, and visitors across age groups while being sensitive to cultural and religious beliefs. The ER Tech provides age-appropriate technical care, gathers and relays relevant patient information to nurses, and helps identify and meet patients’ age-specific needs. Duties include maintaining a safe and clean environment; documenting patient encounters and vital signs in the EMR; communicating pertinent information to the health care team; and maintaining clinical skills, competencies, equipment knowledge, and certifications. The role also assists with emergency resuscitation and procedures, performs EKGs, telemetry lead placement, phlebotomy, and specimen collection, and supports patient monitoring and de-escalation interventions. The technician stocks linens and supplies, uses proper phone etiquette, and cleans rooms between patients and terminally. The position may involve physically demanding work, including moving equipment and patients using appropriate safety measures.

Requirements

High school diploma or equivalent required.
Complete education and training on suicide precautions, 1:1 monitoring, restraint use, de-escalation, and peaceful interventions during orientation and annually.
Obtain Basic Life Support certification within 30 days of employment.
Ability to perform repetitive tasks, cooperate with others, follow directions precisely, and demonstrate initiative.
Ability to prioritize and meet project deadlines.
Good written and verbal communication skills and ability to maintain rapport.
Ability to function in emergency situations and understand the emotional stress experienced by patients and families.

Nice To Haves

Computer literacy preferred.
Work experience preferred but not required.

Responsibilities

Maintain an organized work area and perform secretarial functions involving supplies and computer use.
Communicate and interact appropriately with patients, families, and visitors of all age groups, with sensitivity to cultural and religious beliefs.
Provide technical care appropriate to patients’ ages and relay relevant data to nurses.
Maintain a safe and clean work environment and follow customer service, safety, infection control, and compliance standards.
Document patient encounters and vital signs appropriately in the EMR, and provide thorough, concise, timely shift reports and verbal communication.
Communicate pertinent patient information to health care team members.
Maintain clinical skills, competencies, equipment knowledge, and certifications, including telemetry monitoring and Basic Life Support.
Work with, troubleshoot, and assist nurses with patient-care equipment, including telemetry monitoring devices and blood glucose monitoring equipment.
Perform EKG tracings and correctly place telemetry monitor leads on patients.
Assist professional nursing staff in caring for patients requiring emergency resuscitation.
Perform phlebotomy and collect specimens according to policy and procedure.
Set up sterile trays and maintain the sterile field while assisting physicians with procedures.
Move equipment and patients using safety measures to protect oneself and the patient.
Stock linens and supplies according to PAR levels in the ED.
Use proper phone etiquette.
Provide 1:1 monitoring for suicide precautions and support restraint use, de-escalation, and peaceful interventions.
Clean rooms terminally and between discharged patients.