FT Emergency Shelter Case Aide
About The Position
Open Door Mission, an employee-voted Rochester Top Workplace since 1952, is seeking an Emergency Shelter Case Aide to join their team. This role operates within a 24/7 Men's Emergency Shelter, supporting adult guests experiencing homelessness, addiction, or trauma. The position involves balancing professional best practices with Christ-centered compassion. The ideal candidate will have experience or interest in peer-to-peer employment, particularly in mental health and addiction, or experience in the behavioral health field looking to work with the homeless sub-population.
Requirements
- Experience or interest in peer-to-peer employment, particularly in the areas of mental health and addiction.
- Currently in the behavioral health field, and wish to expand your experience within the homeless sub-population.
Nice To Haves
- Willing to receive training and provide assistant with CPR, First Aid, and Narcan administration as needed.
Responsibilities
- Provide day-to-day supervision and support to shelter guests.
- Assist in the implementation and supervision of recreational activities, including meals, chapel, smoke breaks, programming, bed count, and showering.
- Perform any duties necessary for effective and efficient operation of community residence.
- Complete tasks assigned by leadership that maintains cleanliness and safety standards.
- Under the direction of the Shelter Manager or a case manager, may provide linkage/referrals to community resources.
- Under the direction of Shelter manager or a case manager, may facilitate a group for mental health, social, spiritual, recreational, housing, and other basic needs.
- Observe all safety rules and regulations for self and others; utilizing appropriate de-escalation strategies, informing security of concerns as they arise, and/or notifying emergency personnel as needed.
- Document shelter guest attendance at intake, monitor and document activity and behavior utilizing Mission Tracker.
- As needed, track and document financial assistance funds and/or funds that a client may receive from various income sources such as SSI, disability, employment etc. to assist Case Management in determining housing eligibility.
- Assist case management in application process for program eligible guests for housing, utilizing HMIS.
- As needed, collect, verify and secure all necessary documentation for residents and determine potential barriers that clients may face when attempting to obtain assistance and/or housing.
- Attend and actively participate in staff meetings and trainings as required by leadership and work as a member of the shelter team for each guest.
- Regularly practices adherence to Facility/Program/Open Door Mission standards, and ensures documentation/policy requirements are followed.
- Utilize Spero, HMIS, and email to record, report, and communicate client information.
- Maintain appropriate and timely communication with staff and management, especially regarding critical incidents.
- Willing to receive training and provide assistant with CPR, First Aid, and Narcan administration as needed.
Benefits
- Generous 5-week time off policy
- 100% contribution towards basic dental and vision plans
- 65-70% contribution towards several medical plans
- Employee assistance program that provides 8 counseling sessions to each of our employees and their families
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
