Emergency Services Technician

Lifepoint Health•Hancock, MI
•Onsite

About The Position

The Emergency Services Technician performs administrative and clerical duties in support of the Emergency Services area and conducts telemetry monitoring under the supervision of the Emergency Room Director. The position supports patient care and department operations by greeting patients and visitors, handling calls and announcements, assisting with patient admissions, transfers, and discharges, maintaining records, and helping nurses and physicians with patient activities as needed. The technician continually monitors multiple telemetry monitors, identifies significant arrhythmias, signs of patient distress, artifacts, and abnormal findings, and reports relevant changes to nursing staff. The role also includes checking equipment and reporting problems, completing clerical tasks, and performing other assigned duties.

Requirements

  • Graduate from an approved EMT Paramedic or EMT Intermediate program.
  • High school diploma or equivalent required.
  • Basic Life Support (BLS) required upon hire.

Nice To Haves

  • Certified Nursing Aide license preferred.
  • One year of experience preferred.

Responsibilities

  • Perform administrative and clerical duties in support of the assigned area.
  • Perform telemetry monitoring and maintain continual surveillance of multiple monitors.
  • Greet patients and visitors.
  • Answer, screen, and route telephone calls.
  • Call codes, page staff, and make overhead announcements as requested.
  • Enter nursing requests subject to approval by a licensed nurse and seek clarification when necessary.
  • Assist with processing patient admissions, transfers, and discharges.
  • Assemble and maintain patient records and charts.
  • Perform clerical tasks such as copying, filing, and ordering or stocking supplies.
  • Assist registered nurses and physicians with other patient activities as needed.
  • Identify significant arrhythmias and signs of patient distress and intervene appropriately.
  • Identify and correct for artifacts.
  • Report abnormal assessment and telemetry findings, or changes in patients' physical, mental, and emotional conditions, to nursing staff.
  • Test equipment for proper working order and report equipment problems to a supervisor.
  • Perform other assigned tasks.

Benefits

  • Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability insurance.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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