Emergency Services Manager

Erickson Senior Living • Pompton Plains, NJ

2d • Onsite

About The Position

In the Security & Emergency Services Manager role, you will be responsible for promoting the safety, security, and well-being of residents, employees, and visitors. The SES Manager delivers exceptional customer service and hospitality, fosters a culture of belonging, and manages a team of EMS professionals who provide emergency medical services to residents, employees, and visitors.

Requirements

• Must be at least 21 years old
• Strong customer service and communication skills with the ability to handle both emergencies and non-emergencies with a customer first approach
• Minimum of 3 years of experience in public safety leadership (Fire/EMS/Law Enforcement), Emergency Management, or comparable leadership experience
• Current and valid driver’s license
• Minimum of 1 year experience working in an Emergency Responder role
• Emergency Medical Responder Certification (within 6 months of hire)
• Basic Life Support (BLS) CPR certification (provided if needed)
• OSHA 10-Hour certification (within 6 months of hire)

Nice To Haves

• Professional Security Certification such as CPP, PSP, or CHPA

Responsibilities

• Assume overall responsibility for the safety, security, and well-being of the community
• Support a 24-hour, 7-days-a-week operation, ensuring continuous coverage and rapid response at all times
• Conduct safety inspections, testing, and audits in support of Life Safety and OSHA compliance
• Identify safety/security risks and responds accordingly
• Conduct investigations, documents and preserves evidence as required
• Operate company vehicles safely and in accordance with established policies and applicable laws
• Responds to incidents and emergencies of significance and serves as the incident commander until relieved by a higher authority
• Serve as the liaison officer to external first responders

Benefits

• Medical, dental and vision packages
• Annual reimbursement for qualified wellness expenses
• Personal health coaching
• Telemedicine options
• PTO Plans
• Company paid volunteer hours for eligible team members
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues
• Additional healthy choice meal options at discounted prices
• Growth Opportunities
• Education assistance
• Certification reimbursement
• Access to over 6,000 courses through our online learning library

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees