Emergency Services Technician

American Addiction Centers

1d•Onsite

About The Position

The Emergency Services Technician assists physicians and registered nurses in providing technical patient care within the Emergency Department. This includes performing various medical procedures such as phlebotomy, wound care, inserting Foley catheters, and obtaining lab specimens, with the possibility of performing IV starts if state regulations allow. The role involves patient transport, monitoring vital signs, and documenting patient information in the Electronic Health Record (EHR). Communication and collaboration with physicians and other staff are crucial for facilitating patient care, managing various communication channels, and maintaining a clean and safe working environment. The technician is also responsible for monitoring and troubleshooting equipment, arranging repairs for major malfunctions, and performing patient positioning and transporting duties. Advocate Health, the third-largest nonprofit, integrated health system in the United States, is committed to clinical innovation, health outcomes, and value-based care, serving nearly 6 million patients across 69 hospitals and over 1,000 care locations.

Requirements

Nurse Aide in good standing as indicated with the State Registry in which the TM practices, or Emergency Medical Technician (EMT) Basic license issued through national registry or by the state in which the TM practices, or Emergency Medical Technician (EMT) Basic Intravenous license issued through national registry or by the state in which the TM practices, or Emergency Medical Technician (EMT) Intermediate license issued through national registry or by the state in which the TM practices, or Emergency Medical Technician (EMT) Paramedic license issued through national registry or by the state in which the TM practices, or Completion of an accredited or approved program in Medical Assistant.
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.
High School Graduate.
Typically requires 1 year experience.
Basic computer skills and ability to work with Electronic Health Record (EHR).
Excellent interpersonal skills and the ability to communicate effectively with physicians, staff, patients and their families.
Must maintain skill and recertification as required by regulation and organization.
Ability to effectively manage time and priorities.
High level of attention to detail.

Responsibilities

Assists the physicians and registered nurses in providing technical care of the patients by performing phlebotomy, transporting patients to other departments, placing patient on cardiac and vital sign monitors, performs wound care, inserts Foley catheters, and obtains lab specimens.
May perform IV starts if allowed by state regulations.
Documents information/procedures and promptly communicates observations, concerns and needs of the patient to the registered nurse.
Processes daily patient charges and/or related procedure through the Electronic Health record (EHR).
Collaborates with physicians to support communications required to facilitate patient care.
Coordinates and facilitates all forms of communications (phone, verbal, paging, electronic, fax, and EMS system).
Maintains a clean and safe working environment, following department safety policies and standard precautions.
Monitors equipment and troubleshoots minor problems.
Arranges repair of major malfunctions.
Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program