Emergency Services Manager

Erickson Senior Living • Pequannock Township, NJ

1d • Onsite

About The Position

In the Security & Emergency Services Manager role, you will be responsible for promoting the safety, security, and well-being of residents, employees, and visitors. The SES Manager delivers exceptional customer service and hospitality, fosters a culture of belonging, and manages a team of EMS professionals who provide emergency medical services to residents, employees, and visitors. Cedar Crest is a 130-acre continuing care retirement community in Pompton Plains, New Jersey, part of Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. The company helps people live better lives by fulfilling promises of a vibrant lifestyle, financial stability, and focused health and well-being services. Erickson Senior Living's national network of managed communities has been devoted to helping people live better lives since 1983, serving 27,000 residents with a team of more than 14,000 employees.

Requirements

• Must be at least 21 years old
• Strong customer service and communication skills with the ability to handle both emergencies and non-emergencies with a customer first approach
• Minimum of 3 years of experience in public safety leadership (Fire/EMS/Law Enforcement), Emergency Management, or comparable leadership experience
• Current and valid driver’s license
• Minimum of 1 year experience working in an Emergency Responder role
• Emergency Medical Responder Certification (within 6 months of hire)
• Basic Life Support (BLS) CPR certification (provided if needed)
• OSHA 10-Hour certification (within 6 months of hire)

Nice To Haves

• Professional Security Certification such as CPP, PSP, or CHPA (preferred)

Responsibilities

• Assume overall responsibility for the safety, security, and well-being of the community
• Support a 24-hour, 7-days-a-week operation, ensuring continuous coverage and rapid response at all times
• Conduct safety inspections, testing, and audits in support of Life Safety and OSHA compliance
• Identify safety/security risks and responds accordingly
• Conduct investigations, documents and preserves evidence as required
• Operate company vehicles safely and in accordance with established policies and applicable laws
• Responds to incidents and emergencies of significance and serves as the incident commander until relieved by a higher authority
• Serve as the liaison officer to external first responders

Benefits

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed