Emergency Services Dispatcher

City of Hutchinson•Hutchinson, KS
•$20 - $32

About The Position

Hutchinson Reno County Emergency Communications (HRCEC) is seeking a 911 Telecommunicator to serve as a first point of contact during emergency situations. HRCEC serves 39 agencies within Reno County using cutting-edge technology and industry-leading practices. The role offers a fast-paced, team-oriented work environment, paid training, opportunities for growth and advancement, and practical experience that may include remote deployments at large events, concerts, festivals, and fairs. Employees are expected to acquire the information and skills needed to perform the job reasonably within six months of employment. The position requires flexibility to work unconventional schedules based on community needs. Starting pay is $19.01 per hour, with step increases as training progresses and additional increases based on performance achievements.

Requirements

  • High school diploma or GED.
  • Valid driver's license.
  • Ability to thrive under pressure and take on challenges.
  • Willingness to make critical decisions in high-stress situations.
  • Flexibility to work unconventional schedules based on community needs.
  • Excellent communication and teamwork skills.
  • Successful completion of a formal background check and satisfaction of the City of Hutchinson's requirements, including stated restrictions related to certain criminal, traffic, and dishonesty offenses.
  • If military service has been rendered, DD214 must reflect a separation code and an honorable discharge or a discharge under honorable conditions.
  • Truthful and complete disclosure of information requested during the pre-employment process.

Nice To Haves

  • Similar or related experience is preferred.

Responsibilities

  • Serve as a first point of contact in emergency situations.
  • Make critical decisions in high-stress situations.
  • Work collaboratively with teammates.
  • Participate in training and acquire the skills needed to perform the job within six months.
  • Work flexible, unconventional schedules based on community needs.

Benefits

  • Dental insurance
  • Health insurance
  • Vision insurance
  • KPERS retirement
  • 457 retirement savings plan
  • Insured disability
  • Life insurance and optional voluntary life insurance
  • Death benefit
  • Service-connected death benefits
  • Vacation leave
  • Sick leave
  • City-designated holidays
  • Employee Assistance Program
  • Medical and dependent-care flexible spending accounts
  • Paid training
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