Responsible for the overall day-to-day operations of emergency services to ensure delivery of quality service and optimal patient flow. Evaluates the environment and makes recommendations to ensure optimal patient comfort, safety, and compliance with various standards of care, regulatory and governing bodies (i.e., OSHA, JCAHO, infection control, risk management). Plans and coordinates quality and service activities in the department and is responsible for the overall culture of safety within the department. Promotes a satisfied, healthy work environment for the workforce by establishing a climate of growth, challenge and development. Analyzes, develops and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes. Participates in the planning and implementation of new technologies, procedures, services to support day-to-day operations. Assures development, implementation and evaluation of evidenced based, quality clinical nursing practice consistent with nursing research, organizational and national practice standards. Develops and introduces approved standards and guidelines for emergency service programs. Embraces, communicates and promotes effective change. Serves as a liaison to nursing administration for team members. Facilitates and supports team member involvement in professional and organizational activities. Demonstrates high level knowledge of Emergency Medical Treatment and Labor Act (EMTALA) laws. Develops and manages department budget to respond in a cost-effective manner to changing patient and team member requirements. Applies key financial principles and organizational financial targets to departmental projects/budgets. Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Knowledge of risk management concepts. Participates in Process Improvement activities. Able to interpret the appropriate information needed to identify each patient’s requirements relative to their age specific needs and to provide nursing care needed as described in the unit/department’s policies and procedures.
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Job Type
Full-time
Career Level
Manager