Emergency Response Specialist

Jackson•Lansing, MI

About The Position

The Emergency Response Specialist helps develop and implement procedures for physical security and guard force operations to maintain a safe environment for associates, customers, vendors, and visitors. The role controls facility access and responds to emergencies and incidents involving life safety and personnel security on company property. It also supports company events and, as assigned, provides protection and logistical support for senior leaders during business-related travel and professional engagements. The position requires maintaining confidentiality, preparing logs and reports, coordinating with internal teams, and remaining available to respond around the clock and work flexible shifts as needed. Travel may be required for planned or unplanned events.

Requirements

High school diploma or equivalent.
At least 10 years of recent experience in a similar law enforcement role; Military Police experience may count.
Possess or be able to obtain and maintain a valid Law Enforcement Officers Safety Act (LEOSA), 18 U.S.C. § 926C, card and a Concealed Pistol License.
Safely carry a Jackson-approved firearm and demonstrate proficiency in its use.
Comply with applicable local and state licensing regulations.
Successfully complete Jackson-sponsored training.
Hold a valid state-issued driver's license and pass an annual motor vehicle background check.
Pass pre-employment and subsequent random drug screenings in accordance with company policy.
Complete and pass a pre-hire psychological examination.
Meet and maintain Jackson's medical training requirements, currently American Heart Association Basic Life Support certification.
Hold a valid firearms license; LEOSA/CCW is required.
Be available to respond 24 hours per day and work flexible shifts as needed.
Demonstrate knowledge of law enforcement response plans, physical security policies and practices, guard force operations, emergency and incident planning and response, loss and incident reporting, and risk and threat assessment or analysis.
Work independently with minimal supervision and as part of a team, including under challenging circumstances.
Prepare and deliver clear, concise, audience-appropriate written and oral reports, including presentations to senior corporate audiences.
Communicate technical issues effectively in writing and verbally.
Demonstrate integrity, analytical and problem-solving ability, interpersonal skills, situational awareness, decision-making under pressure, attention to detail, follow-up, multitasking, leadership presence, flexibility, and strong teamwork.
Perform the physical functions of the position, including climbing multiple flights of stairs in an emergency and standing or walking for long periods.
Maintain proficiency in relevant protective services training.
Travel as needed.

Responsibilities

Participate in developing emergency response and incident management plans and procedures, guard force operations, and physical security programs.
Control access to an assigned facility and respond promptly to emergencies and security incidents.
Conduct periodic patrols to identify unsafe conditions, hazards, unlocked doors, security violations, and noncompliance with security protocols.
Monitor entrances and exits to prevent unauthorized entry and facilitate the movement of people and vehicles.
Respond to emergencies using the appropriate escalation of force in accordance with established protocols.
Observe and report activities and incidents to help protect property and personnel.
Maintain order and enforce security policies and procedures relating to personnel and property.
Report suspicious activity and incidents to management and recommend solutions.
Respond to workplace violence, security breaches, threats, fires, medical emergencies, bomb threats, hazardous materials incidents, inclement weather, and other incidents.
Protect company leaders and designated employees during assigned business travel, meetings, public appearances, and other professional engagements.
Partner with internal teams to plan and coordinate security and executive participation for company-sponsored events.
Provide logistical support to company leaders as required.
Maintain confidentiality and privacy in accordance with guidelines, policies, and applicable laws.
Prepare required written logs and reports.
Travel as necessary for planned and unplanned events and perform other assigned duties or projects.