Emergency Mgmt/Bus Continuity Mgr

NW Natural•Happy Valley, OR

1d•$110,250 - $157,100•Hybrid

About The Position

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry. In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility. Employees based at our Headquarters are required to work on-site a minimum of two days per week. Specific in‑office days may vary by team and business needs. This hybrid schedule supports collaboration, connection, and engagement while also offering flexibility for remote work.

Requirements

Bachelor’s degree in Emergency Management, Business Continuity, or related field; or equivalent combination of education and experience.
7 or more years of progressively responsible experience in emergency management, business continuity, and disaster recovery.
Extensive knowledge of the National Incident Management System/Incident Command System
A demonstrated history of developing and conducting ICS training.
Experience in developing and conducting emergency exercises using HSEEP principles.
Demonstrated leadership in cross-functional crisis response and resilience programs.
Experience managing staff and/or large-scale initiatives in a matrixed or corporate environment.
Organizational and project management skills, with the ability to manage multiple complex initiatives, meet deadlines, and work independently.
Excellent verbal and written communication skills, including active listening, facilitation, and the ability to influence stakeholders across all organizational levels.
Demonstrated analytical and creative problem-solving skills, with the ability to develop and present recommendations and identify alternative solutions.
Computer skills and the ability to apply them to various Company systems, word processing, spreadsheet and database applications.
Proficiency in continuity planning tools, emergency notification systems, incident command frameworks, and Microsoft Office or equivalent business software.

Nice To Haves

Professional certifications strongly preferred: CEM, ORCEM, CBCP, MBCP, or similar.
Certified ICS instructor highly preferred.
Utility experience preferred. Natural gas and/or water utility experience highly preferred

Responsibilities

Lead the development, maturation, and governance of the company’s enterprise-wide emergency management and business continuity programs.
Collaborate with executive leadership and department heads to assess organizational risk and design integrated continuity strategies.
Develop short- and long-term plans to align EM/BC capabilities with evolving internal and external risks.
Manage company-wide emergency response and continuity plans; ensure integration across departments and critical operations.
Facilitate regular testing, auditing, and exercising of emergency and continuity plans.
Serve as the lead advisor and coordinator during emergencies or disruptive events.
Activate and manage the Business Continuity and lead recovery efforts.
Develop and lead education and awareness programs to enhance preparedness across the company.
Oversee budget planning and resource allocation for emergency management and business continuity initiatives.
Supports Company’s commitment to a culture of safe work practices.
Collaborates with IT&S and cybersecurity teams to align business continuity strategies with IT disaster recovery plans, ensuring cohesive incident response procedures and joint participation in tabletop exercises and resilience assessments.