Senior Bus Mgmt Analyst

TD•Toronto, ON

2d•CA$81,600 - CA$115,200•Onsite

About The Position

This role supports the delivery of RESL Credit Policy & Property Valuation initiatives, contributing to the coordination, execution, and sustainment of key initiatives. The position focuses on structured delivery support, change enablement, stakeholder coordination, and continuous improvement—ensuring initiatives land effectively, are adopted by the business, and deliver measurable outcomes.

Requirements

3–5+ years of experience in business management, initiative delivery, project coordination, or change management within a financial services environment.
Experience supporting the delivery of cross-functional initiatives, including planning, tracking, and implementation coordination.
Demonstrated experience supporting stakeholder engagement and working effectively across business, risk, and operational teams.
Experience contributing to change management activities (e.g., communications, readiness, implementation support).
Structured delivery discipline: Ability to break down business priorities into clear tasks, milestones, and execution plans.
Analytical capability: Strong ability to gather, interpret, and synthesize data, insights, and stakeholder feedback (including VOC).
Execution & coordination: Proven ability to manage multiple priorities, track progress, and follow through on deliverables.
Stakeholder management: Strong communication skills with the ability to engage and coordinate across multiple stakeholders.
Problem-solving: Ability to identify issues, escalate appropriately, and contribute to resolution.
Change enablement: Understanding of change management principles and ability to support adoption activities.
Continuous improvement mindset: Ability to identify simplification and process improvement opportunities.
Governance & control awareness: Understanding of risk, controls, and the importance of sustainable operating practices.
Undergraduate degree in Business, Finance, or a related field.

Nice To Haves

Exposure to credit policy, lending, property valuations, or risk/governance frameworks is an asset.
Exposure to post-implementation reviews, issue resolution, or continuous improvement initiatives is preferred.
Relevant certifications (e.g., PMP, Agile, Prosci) are considered an asset but not required.

Responsibilities

Support the intake, planning, prioritization, and execution of initiatives from concept through implementation and sustainment.
Translate business priorities into structured delivery components, including scope, milestones, dependencies, risks, and timelines.
Contribute to the tracking and reporting of initiative outcomes, success measures, key risks, and adoption metrics aligned to business and risk expectations.
Assist in change management and frontline enablement activities, including stakeholder engagement, readiness coordination, communications, and implementation support.
Partner with channels and stakeholders to support issue resolution, manage escalations, and remove execution barriers.
Support post-implementation reviews by gathering insights on outcomes, control effectiveness, and lessons learned to inform sustainment planning.
Contribute to prioritization activities by assessing initiatives based on business impact, risk, and capacity considerations.
Assist in embedding process changes and decisions into sustainable operating practices, documentation, and routines.
Gather and analyze Voice of Channel (VOC) feedback to inform improvements to policy, processes, and frontline experience.
Leverage data and stakeholder feedback to identify opportunities for continuous improvement, simplification, and enhanced execution effectiveness.
Maintain strong coordination, reporting, and communication to support transparency and informed decision-making across stakeholders.