Emergency Medical Technician

Concentra•Tampa, FL

About The Position

The Emergency Medical Technician (EMT) performs routine medical and testing procedures under the direct supervision of the treating clinician and supports other facility areas as needed, including registration and referral management. The role delivers efficient, accurate one-on-one patient care in a fast-paced environment, ensuring patients receive quality clinical care and a welcoming, respectful experience. The EMT performs testing and clinical procedures, assists clinicians with examinations and treatment, triages emergent patients, and supports patient flow. The role also maintains medical equipment, supplies, testing processes, and facility cleanliness; communicates wait times; and is cross-trained to perform front-office duties. The employee must protect confidential information and follow HIPAA guidelines and safety rules.

Requirements

High school diploma or GED.
Certification as an Emergency Medical Technician.
Meet credential requirements in the state of employment in accordance with state requirements and applicable regulations.
CPR/First Aid Certification.
Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection certifications.
At least 1 year of job-related experience.
Demonstrate Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and ability to interact with people tactfully and professionally.
Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Demonstrated medical knowledge, techniques, and information needed to treat injuries.
Demonstrated ability to administer first aid and emergency care.
Demonstrated ability to speak effectively and convey information to supervisors, peers, and customers.
Demonstrated judgment and critical-thinking ability.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Responsibilities

Perform Department of Transportation (DOT) and non-DOT drug and alcohol testing.
Prepare patients for physical examinations by taking vital signs and performing required or requested ancillary testing, including vaccines and injections, phlebotomy, pulmonary function tests, audiograms, and respirator fit testing.
Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment.
Assess the nature and extent of illness or injury and determine appropriate first-aid procedures or the need for additional assistance.
Perform routine medical procedures as ordered by the treating clinician and triage emergent patients as needed.
Prepare and assist the clinician with procedure setup and injury care.
Dispense medications and durable medical equipment (DME) as ordered by the treating clinician and in accordance with state regulations.
Administer prescribed first-aid treatment, which may include applying splints, administering oxygen or intravenous injections, treating minor wounds or abrasions, and providing artificial resuscitation.
At the direction of the Center Medical Director, communicate with medical personnel at emergency treatment facilities to obtain further-treatment instructions and arrange reception of patients.
Complete quality assurance activities on equipment, medical devices, and testing processes used in the center.
Maintain supplies, clean rooms and equipment, and stock exam rooms.
Complete applicable training, including monthly clinical competency training.
Maintain and operate medical devices and equipment, including calibration and record keeping.
Immediately notify a supervisor if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
Partner with center leadership to assist with patient flow and volume.
Keep patients informed of expected wait times throughout their center visit.
Perform cross-trained front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results and paperwork.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required.
Help maintain a neat, clean, and orderly facility.