Emergency Medical Services Training Officer

Hertford CountyWinton, NC
Onsite

About The Position

Performs difficult technical and administrative work coordinating the emergency medical services program to include maintaining comprehensive training and credentialing records; does related work as required. Work is performed under the general supervision of the Emergency Medical Services Director. Essential Functions/Typical Tasks Planning, organizing and directing emergency medical services in-service training programs; providing technical assistance; preparing and maintaining files and records; preparing reports; The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Assures staff skills are adequate; evaluate new and existing employees’ skills in the field. Revise and develop medical protocols and procedures as needed. Analyzes agency response and methods to increase efficiency and effectiveness in the delivery of services. Evaluates service delivery by quality improvement reviews of calls; reviews written patient care reports for compliance with standing orders, on-line medical control, state regulations, federal laws and regulations, and agency policy and procedures; recommends changes for new policy, procedures and guidelines. Develops and conducts the EMS in-service training program for new employees and remediation training for all employees on skills, equipment, protocols, etc. Oversees medical supplies and inventory and assists in the reordering of supplies. Responds to calls in cases of staff shortages, natural disasters, major incidents, or any situation deemed necessary by the EMS Director; observes department employees’ performance. Prepares a variety of complex and/or confidential reports requested; maintains confidential files. Performs related tasks as required.

Requirements

  • Thorough knowledge of emergency medical services administration, practices and procedures
  • Thorough knowledge of emergency medical treatment
  • Thorough knowledge of laws and regulations pertaining to emergency medical services
  • Ability to express ideas effectively, orally, and in writing
  • Ability to operate various software applications including word processing, spreadsheets, and data management programs
  • Ability to establish and maintain effective working relationships with medical agencies, community organizations and the general public
  • General knowledge of County geography and street system
  • Any combination of education and experience equivalent to graduation from an accredited community college with major course work in medical technology or related field
  • Considerable experience including supervisory experience in emergency medical services
  • A minimum of 5 years of experience as a Paramedic
  • Possession of an appropriate driver’s license valid in the State of North Carolina
  • Possession of EMT-Paramedic certification from the North Carolina Office of Emergency Medical Services
  • Possession of or completion of NIMS 700 and 800; ICS 100, 200, 300 and 400 within 12 months of employment

Responsibilities

  • Planning, organizing and directing emergency medical services in-service training programs
  • Providing technical assistance
  • Preparing and maintaining files and records
  • Preparing reports
  • Assuring staff skills are adequate
  • Evaluating new and existing employees’ skills in the field
  • Revising and developing medical protocols and procedures
  • Analyzing agency response and methods to increase efficiency and effectiveness in the delivery of services
  • Evaluating service delivery by quality improvement reviews of calls
  • Reviewing written patient care reports for compliance with standing orders, on-line medical control, state regulations, federal laws and regulations, and agency policy and procedures
  • Recommending changes for new policy, procedures and guidelines
  • Developing and conducting the EMS in-service training program for new employees and remediation training for all employees on skills, equipment, protocols, etc.
  • Overseeing medical supplies and inventory and assisting in the reordering of supplies
  • Responding to calls in cases of staff shortages, natural disasters, major incidents, or any situation deemed necessary by the EMS Director
  • Observing department employees’ performance
  • Preparing a variety of complex and/or confidential reports requested
  • Maintaining confidential files
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