Emergency Medical Services Regulations Manager

State of Vermont•Waterbury, CT

11d•Hybrid

About The Position

The Emergency Medical Services (EMS) Regulations Manager oversees the regulatory operations of the Office of EMS, which includes licensing EMS agencies, vehicles, and personnel. The Regulations Manager leads a team of inspectors who conduct site visits at EMS agency headquarters to ensure their procedures and patient transport vehicles are response-ready with the required equipment, supplies, and operational capability. The Regulations Manager ensures EMS personnel and agencies comply with the EMS Rule, the statewide protocols, and EMS policies. Compliance activities include surveilling the EMS system and employing standard investigation procedures to examine complaints, clinical or operational errors, unprofessional conduct, and criminal history. The Regulations Manager consults with the Health Department’s Assistant Attorney General, compiles investigation reports, and recommends options for appropriate resolutions. The Regulations Manager is expertly familiar with the EMS Rule and policies and is a key participant in Rule and policy development. The Regulations Manager is responsible for maintaining and updating the online licensing management system and supporting the administrative staff who perform daily licensing functions.

Requirements

Master’s degree in public health, public administration, business administration, environmental science, emergency response, human services, social sciences related fields or health-related fields AND two (2) years or more of experience in public health or human services related programmatic work including experience leading a team or project.
OR Bachelor’s degree in public health, public administration, business administration, environmental science, emergency response, human services, social sciences related fields or health-related fields AND three (3) years or more of experience in public health or human services related programmatic work including experience leading a team or project.
OR One (1) year or more of experience as a Public Health Program Manager I.
Candidates must pass any level of background investigation applicable to the position.
Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Private means of transportation must be available for required travel.

Nice To Haves

Supervisory or management experience.
Certification in law enforcement or investigation procedures
Advanced Level EMS licensure
Experience working in a government role
Experience with grants and contracts

Responsibilities

Oversees the regulatory operations of the Office of EMS, including licensing EMS agencies, vehicles, and personnel.
Leads a team of inspectors who conduct site visits at EMS agency headquarters.
Ensures EMS personnel and agencies comply with the EMS Rule, statewide protocols, and EMS policies.
Conducts surveillance of the EMS system and employs standard investigation procedures to examine complaints, clinical or operational errors, unprofessional conduct, and criminal history.
Consults with the Health Department’s Assistant Attorney General.
Compiles investigation reports and recommends appropriate resolutions.
Participates in Rule and policy development.
Maintains and updates the online licensing management system.
Supports administrative staff who perform daily licensing functions.